Heather Rybak
Everett,WA
Summary
Results-driven associate with expertise in customer support and sales closing. Known for strong product knowledge and exceptional service delivery, dedicated to driving customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Graveyard Lead
Maverik Adventure's First Stop
11.2023 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Smiths Food And Drug
08.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Implemented strategies to reduce checkout wait times, enhancing customer satisfaction.
Laborer
World of Concrete
05.2020 - 07.2022
- Operated heavy machinery to support concrete placement and finishing tasks.
- Ensured compliance with safety regulations and maintained a clean work environment.
- Assisted in the setup of equipment and materials for various construction projects.
- Collaborated with team members to optimize workflow and improve efficiency on-site.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
Education
High School Diploma -
Lake Stevens High School
Lake Stevens, WANo Degree - Work Readiness
Work Readiness Program
Everett, WA04-2026
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Refunds and exchanges
- Sales closing
Timeline
Graveyard Lead
Maverik Adventure's First Stop
11.2023 - 09.2025
Cashier
Smiths Food And Drug
08.2022 - 07.2023
Laborer
World of Concrete
05.2020 - 07.2022
High School Diploma -
Lake Stevens High School
No Degree - Work Readiness
Work Readiness Program