Heather Salter
Hephzibah,GA
Summary
Analytical, organized and detail-oriented coordinator with a solid background and experience in high-volume office environments focused on delivering exceptional support for Maintenance and other departments onsite. Personable and communicative individual with friendly demeanor and sound judgement to handle diverse daily tasks with minimal oversight.
Overview
14
14
years of professional experience
Work History
Maintenance Training Specialist
Southern Nuclear Company
09.2020 - Current
- Built and maintained professional relationships with all departments.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Provided coaching and mentoring to employees on procedures and polices for daily work tasks.
- Worked with central management to identify, plan, align, and address training needs.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Streamlined onboarding process for new hires and vendors, resulting in reduced time to productivity.
- Boosted overall workplace efficiency by introducing cross-training initiatives that increased employees'' versatility in performing various tasks.
- Documented participation and evaluated learning for each training.
- Conducted procedure required training needs assessment to ensure alignment of training initiatives with organizational goals and objectives.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained extensive knowledge in data entry, analysis and reporting utilizing Excel, Word, Outlook, SharePoint, and Teams.
Administrative Assistant
Southern Nuclear Plant Vogtle 3&4
09.2020 - 12.2022
- Navigate Maximo ES & ATV to print and track work orders
- Complete Weekly Status Reports
- Actively complete and process records per QARC requirements into Documentum
- Proficient in Microsoft Office & Calendar
- Organized and efficient at handling multiple priorities simultaneously
- Qualified Proctor for LMS exams
- Lead for multiple Southern Nuclear ERGs: Professional Development, Communications, and Chair (Budgeting, Scheduling, and Volunteering)
- Support Maintenance Craft and Supervisors
- Team player to ensure success for the plant not just my current department
- Develop and communicate daily and monthly meetings for different departments.
Administrative Assistant
RDLC & Lo Bucks Auto Repair
01.2010 - 01.2015
- Manage scheduling for diesel employees and drivers
- Monitoring resource allocation to provide optimal coverage and service
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Verified operation of office equipment by completing preventive maintenance requirements and repairs
- Maintained inventory in administrative building supply closet to prevent shortages of supplies
- Secured privacy sensitive documents
- Entered invoice data into company database and updated details, including customer contracts and delivery dates to keep information current
- Monitor spreadsheets and updating reports
- Conducted and initialized background checks for potential employees and drivers, using Clearinghouse and MVR Online
- Tracked and submit employee timesheets to accounting department for payroll approval and completion
- Coordinate meetings with other department managers and served as main liaison between department head and employees
- Submit and schedule vacation and time off requests.
Education
No Degree - Marketing
Augusta Techncial College
Waynesboro, GA05.2025
Dual Seal College Prep Diploma -
Southeast Bulloch High School
05.2004
Skills
- S-GE-DEPT TRNG COORD (Department Training Coordinator) qualified
- QARC qualified
- Proctor qualified
- Records Management
- NANTeL Administrator
- Create and maintain annual CAR for TPC including TEs(technical evaluations) and AIs(action items)
- Organizational, verbal, and written skills
- Safety awareness
- Detailed
- Self-Starter with the ability to multitask multiple projects and changing priorities in a fast paced environment
- 3 years at a nuclear palnt
- Strong communication and presentation skills
- Work extensively with Microsoft Office products, including Outlook, PowerPoint, Word, SharePoint, Excel, OneNote and Teams
Timeline
Administrative Assistant
Southern Nuclear Plant Vogtle 3&4
09.2020 - 12.2022
Maintenance Training Specialist
Southern Nuclear Company
09.2020 - Current
Administrative Assistant
RDLC & Lo Bucks Auto Repair
01.2010 - 01.2015
No Degree - Marketing
Augusta Techncial College
Dual Seal College Prep Diploma -
Southeast Bulloch High School
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