Heather Salyers
Church Hill,TN
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Retail Sales Associate/team leader
Walmart
Kingsport, Tennessee
12.2024 - Current
- Assisted customers with product selection and inquiries on the sales floor.
- Maintained clean and organized merchandise displays for optimal customer experience.
- Processed transactions accurately at the cash register during high-traffic hours.
Industrial Cleaner
Partner industrial
Kingsport, Tennessee
11.2019 - 03.2023
- Maintained cleanliness of production areas following safety protocols.
- Operated industrial cleaning equipment to remove debris and contaminants.
- Collaborated with team members to ensure efficient cleaning processes.
- Reported maintenance needs for cleaning equipment to supervisors promptly.
- Assisted in training new staff on cleaning procedures and safety measures.
- Adhered to environmental regulations during waste disposal activities.
- Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.
- Removed dirt, grease, oil spills, rust stains, paint splatters, from machines and other surfaces.
Cashier
Kenjo market
Church Hill, Tennessee
10.2018 - 09.2019
- Processed customer transactions accurately and efficiently at a local grocery store.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with attention to detail.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Educated customers about promotions and store policies during checkout interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Volunteer High School
Church Hill, TennesseeSkills
- Customer service
- Visual merchandising
- Cash handling
- Inventory management
- Point of sale operation
- Customer relationship management
- Time management
- Training new staff
- Stockroom safety procedures
Timeline
Retail Sales Associate/team leader
Walmart
12.2024 - Current
Industrial Cleaner
Partner industrial
11.2019 - 03.2023
Cashier
Kenjo market
10.2018 - 09.2019
Volunteer High School