Heather Santee

• Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for approximately 10-35 complex patients with multiple comorbidities that include CHF, COPD, DMII, cancer, and other chronic comorbidities.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Educated family members and caregivers on patient care instructions.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate admission to home care services.

• Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
• Educated patients, families and caregivers on diagnoses, disease processes, and management and lifestyle options.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
• Managed care from admission to discharge for approximately 35-50 patient caseload.
• Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
• Advised patients and caregivers of proper wound management' chronic dieseases, discharge plan objectives, safe medication use, and disease management.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Trained new nurses in safety protocols, proper techniques, and care standards procedures.

• Assessed physical, psychological, physiologic, and cognitive status of approximately 25-45 patients.
• Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
• Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
• Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
• Collaborated with physicians, other nurses, and therapists to deliver quality, evidence-based care.
• Demonstrated excellent time management skills while juggling multiple priorities in fast-paced environment.
• Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
• Participated in daily morning team meetings to share best practices, address challenges, discuss schedule for shift, and foster collaboration among team members.

• Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
• Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
• Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
• Evaluated and monitored care and services throughout shift to improve quality levels.
• Managed caseload of 30 residents simultaneously by providing bedside care, treatments, IV therapy, scheduled medications, tube feeds, and wound care.

Recognized and reported changes in patients conditions promptly, initiating appropriate interventions or escalating concerns to physicians as needed.

• Performed triage on incoming patients from ED and determined severity of injuries and illnesses.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations that included patients leaving AMA and violent patients.
• Managed caseload of 3-8 patients simultaneously by providing bedside care, treatments, IV therapy, monitoring telemetry, and wound care.
• Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
• Utilized electronic health record systems efficiently for maintaining accurate documentation of nursing assessments, interventions, evaluations, and patient education efforts. Established rapport with patients and families through effective communication and active listening skills, fostering trust and mutual respect during healing process.