Heather Satonick
Winterville,NC
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
Work History
Daycare Teacher
Charles June Karate Institute
Greenville, NC
08.2012 - 07.2014
- Developed and enforced positive strategies to encourage good behavior.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Implemented behavior modeling and positive reinforcement into daily routines.
Server Trainer
O'Charley's
Greenville, NC
12.2010 - 08.2012
- Instructed new staff members on food handling procedures and service techniques.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Explained goals and expectations required of trainees.
Assistant Manager
Hess
Greenville, NC
03.2010 - 04.2011
- Completed inventory audits to identify losses and project demand.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Special Education Paraprofessional
Carolina Developmental Therapy
Greenville, NC
08.2007 - 03.2010
- Collaborated with teacher to develop personalized and successful learning strategies.
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs.
- Met one-on-one with autism students and implemented targeted behavioral plans.
- Reviewed and reported on IEP progress.
- Spoke with parents to discuss student progress and coordinate meetings.
- Improved behavior with modification and positive reinforcement techniques.
Education
Master of Science - Industrial And Organizational Psychology
East Carolina University
Greenville, NC05-2025
Skills
- Lesson Planning
- Behavior Modeling
- Activity Planning
- Cultural Sensitivity
- Verbal and Written Communication
Timeline
Daycare Teacher
Charles June Karate Institute
08.2012 - 07.2014
Server Trainer
O'Charley's
12.2010 - 08.2012
Assistant Manager
Hess
03.2010 - 04.2011
Special Education Paraprofessional
Carolina Developmental Therapy
08.2007 - 03.2010
Master of Science - Industrial And Organizational Psychology
East Carolina University