Heather Saunooke
Cherokee,NC
Summary
Dedicated public servant to the field of education. Offering comprehensive background in education, specifically Early Childhood.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Family Support Coordinator/Social Worker
Qualla Boundary Head Start/Early Head Start
Cherokee, North Carolina
03.2021 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs. Currently working with a caseload of 58 families.
- Interviewed individuals and families to assess needs and provide informational resources.
- Documented data and completed accurate updates to case records.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education Manager
Qualla Boundary Head Start/Early Head Start
Cherokee, North Carolina
05.2017 - 03.2021
- Managed educational program budget for 25 classrooms and prepared monthly reports.
- Delivered new employee onboarding and training sessions.
- Attended continuing education workshops to enhance skills and apply new classroom observation methodologies.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
Family Safety Investigator
EBCI Family Safety
Cherokee, North Carolina
04.2016 - 04.2017
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
- Carefully documented statements, observations and evidentiary materials.
Teacher Assistant/Teacher
Cherokee Central Schools
Cherokee, North Carolina
03.2014 - 04.2016
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Worked with teachers to establish lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Assisted teachers with classroom management and document coordination to increase the positive learning environment.
Family Support Coordinator/ERSEA Specialist
Qualla Boundary Head Start/Early Head Start
Cherokee, North Carolina
04.2013 - 05.2014
- Created and maintained waitlist for all applicants while complying with Head Start Performance Standards.
- Worked with a caseload of families on individual goals.
- Developed rapport to create safe and trusting environment for care.
- Provide resources as needed based on individual needs.
Teacher Assistant
Cherokee Central Schools
Cherokee, North Carolina
07.2010 - 04.2013
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Head Start Supervisor
Qualla Boundary Head Start/Early Head Start
Cherokee, North Carolina
05.2005 - 07.2010
- Modeled outstanding coaching strategies to assist 30 staff members in their classroom interactive engagement.
- Resolved issues for front-line and departments throughout Head Start center by employing strong operations knowledge and problem-solving abilities.
- Built positive relationships with staff and families.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity.
Education
Master of Science - Early Intervention/Child Development
Southeastern Oklahoma State University
Durant, Oklahoma 07.2022
Bachelor of Science - Birth-Kindergarten
Western Carolina University
Cullowhee, North Carolina 12.2014
Associate of Arts - College Transfer
Southwestern Community College
Sylva, North Carolina 12.2009
Associate of Science - Early Childhood Education
Southwestern Community College
Sylva, North Carolina05.2006
Skills
- Community Resources
- Family services
- Decision Making
- Problem-Solving
- Cultural Awareness
- Multitasking Abilities
- Organization and Time Management
Spending time with family
I am a parent of three teenagers and an English Bulldog!
Reading
I enjoy reading true crime books.
Timeline
Family Support Coordinator/Social Worker
Qualla Boundary Head Start/Early Head Start
03.2021 - Current
Education Manager
Qualla Boundary Head Start/Early Head Start
05.2017 - 03.2021
Family Safety Investigator
EBCI Family Safety
04.2016 - 04.2017
Teacher Assistant/Teacher
Cherokee Central Schools
03.2014 - 04.2016
Family Support Coordinator/ERSEA Specialist
Qualla Boundary Head Start/Early Head Start
04.2013 - 05.2014
Teacher Assistant
Cherokee Central Schools
07.2010 - 04.2013
Head Start Supervisor
Qualla Boundary Head Start/Early Head Start
05.2005 - 07.2010
Master of Science - Early Intervention/Child Development
Southeastern Oklahoma State University
Bachelor of Science - Birth-Kindergarten
Western Carolina University
Associate of Arts - College Transfer
Southwestern Community College
Associate of Science - Early Childhood Education
Southwestern Community College
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