Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Heather Schneiderman

Huntley,IL

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Executive Assistant

EisnerAmper
04.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Assembly of client deliverables, tracking and helping drive completion of key deliverables and following up on outstanding items including AR.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined communication between departments, resulting in more effective project coordination and execution.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Enabled timely project completion by coordinating resources and timelines across multiple departments.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.

Administrative Assistant

Tighe, Kress & Orr
10.2022 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Tax return assembly and client deliverables.

Human Resource Specialist

Medcor
10.2021 - 10.2022
  • Support the Human Resource Team in all aspects of HR.
  • Maintenance and development of the company intranet.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Advocated for employee wellness programs, contributing to healthier workplace.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.

Human Resource Assistant

Medcor
08.2020 - 10.2021
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.

Receptionist

Medco
07.2020 - 08.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

Derick Dermatology
11.2019 - 05.2020
  • Provide general office support with a variety of clerical activities and related task
  • Check patients in and out accurately
  • Enter data into the internal EMR system
  • Answer calls according to designated scripting for the scheduling process
  • Collect payments for co-pays, deductibles, and cosmetic procedures
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Teller

Blackhawk Bank
08.2019 - 10.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Administrative Assistant

Galvin Glass
08.2016 - 02.2019
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Greet walk in customers and provide excellent customer service
  • Maintain supplies
  • Schedule estimates
  • Take leather, seat heater, custom glass cut orders etc. and ensure all properly ordered
  • Interact with shop to ensure everything stays on schedules
  • Prepare weekly deposits
  • Accounts receivables weekly

Staffing Specialist

FirstStaff
09.2014 - 03.2016
  • Generate job orders and develop relationships with both existing and potential customer as well as recruit, interview and screen job candidates that will be placed with both existing and potential customers. Ensure all staffing needs are met for personal accounts and ensure all proper training completed to ensure success for the employee.

Administrative Assistant

Engineered Polymer Solutions
04.2000 - 08.2012
  • Accounts Payable
  • Performed daily general office functions including but not limited to ordering of office supplies, ensure kitchen properly stocked, prepare all outgoing mail, and receive and distribute
  • Maintain sales customer database (ACT 2007 9.0)
  • Organize annual events and activities, coordinate meetings including trade shows
  • Multi line switch board operator
  • Work closely with sales force and upper management to schedule travel arrangements/flights and hotel accommodations
  • Processing incoming literature requests, print, bind and mail per request
  • Record Retention Coordinator
  • Assisted with setup of video conferencing, web, and teleconferences

Skills

  • Adobe Acrobat
  • Executive support
  • DocuSign and AssureSign
  • Financial services
  • CCH
  • Microsoft Teams
  • Microsoft 365
  • Adobe
  • Calendar management
  • Reliable and responsible

Certification

  • LSS Yellow Belt Certified
  • OSHA 10
  • I-Cup
  • E-Verify
  • 2021 FMLA Virtual Master Class

Timeline

Executive Assistant

EisnerAmper
04.2023 - Current

Administrative Assistant

Tighe, Kress & Orr
10.2022 - 04.2023

Human Resource Specialist

Medcor
10.2021 - 10.2022

Human Resource Assistant

Medcor
08.2020 - 10.2021

Receptionist

Medco
07.2020 - 08.2020

Receptionist

Derick Dermatology
11.2019 - 05.2020

Teller

Blackhawk Bank
08.2019 - 10.2019

Administrative Assistant

Galvin Glass
08.2016 - 02.2019

Staffing Specialist

FirstStaff
09.2014 - 03.2016

Administrative Assistant

Engineered Polymer Solutions
04.2000 - 08.2012

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Heather Schneiderman