Heather Schroeder
Greendale,WI
Summary
Patient-oriented nursing professional with several years of hands-on experience in delivering quality direct and indirect patient care to individuals in settings. Skillfully completes tasks and fosters relationships with patients, families, caregivers and coworkers to drive patient care goals and advance nursing philosophies. Collaborative Team Player.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse-Complex Care Manager
Bluestone Physician Services
Milwaukee, WI
04.2023 - 08.2024
- Collaborated with hospitals, rehabs, and SNFs to effectively manage patient's inpatient stay while ensuring a smooth transition for their desired discharge plan.
- Managed all aspects of patient admittance and release
- Maintaining effective communication with internal and external stakeholders to support Bluestone's mission and prioritize patient health.
- Contributed to the goal of minimizing utilization and costs by assisting in the reduction of unnecessary visits to emergency departments and acute settings.
- Work to increase coordination of care for a vastly complex geriatric population.
- Enhanced collaboration among acute and post-acute settings through strategic use of partnerships
- Ensured patients receive appropriate care, promptly and accurately
- Expanded knowledge base of community resources enabling patients to remain at home as they age
- Proactively identified high risk patients through engaging with providers
Licensed Practical Nurse-Clinical Assistant
Bluestone Physician Services
Milwaukee, WI
05.2017 - 04.2023
- Working alongside a provider serving seniors in the comfort of their own homes in assisted living and memory care communities in southeastern WI.
- Optimized workflow to enhance productivity and efficiency
- Demonstrated efficiency in scheduling appointments, maintaining up-to-date EMR records, preparing charts accurately, and providing support with provider paperwork.
- Delivered necessary patient care support and aided my provider as necessary
- Demonstrated strong patient interaction skills while conducting Annual Wellness Visits and maintaining accurate records.
- Ensured accurate setup of e-prescriptions while working closely with provider
- Demonstrated strong ability to work independently while maintaining productive relationships with various stakeholders.
- Monitor patient portal messages from community staff and families, and summarize for provider as necessary.
- Performed physical assessments, including vital signs and health history documentation.
- Collaborated with physicians to develop individualized care plans for each patient.
- Assisted in the development and implementation of nursing policies and procedures.
- Facilitated referrals for specialty services when necessary.
Licensed Practical Nurse
Wheaton Franciscan Healthcare-Lakeshore Manor
Racine, WI
09.2015 - 05.2017
- Data Collection: Performed initial assessments on residents
- Implementation: Implemented age appropriate plan of care as developed by the treatment team
- Continually worked towards meeting the needs of all residents
- Medication Administration: Knowledgeable of medications and their correct administration
- Observes, documents, and reports changes in condition to the response of the medications
- Patient/ Resident/ Family Education
- Documents according to current standards and policy
- Performs Charge Nurse duties as assigned
- Carries out written and verbal instructions
- Ability to make effective judgments, functions independently, is extremely flexible and willing to put in extra work as needed to cover multiple shifts
- Has personal integrity and works effectively with others
- Provides supervision of Certified Nursing Assistants and Certified Medical Technicians.
Empowerment Specialist
Productive Living Systems, Inc
Waukesha, WI
04.2001 - 01.2014
- Teach unique strategies using client's talents, motivations and learning styles to assist with their ADL's
- Educate clients of existing county, state and federal programs to assist in housing acquisition and financial assistance
- Coordinate Care with Community Support Program, Day Treatment, and Long Term Care teams in Waukesha County
- Reduced hospitalization as a result of increasing support networks, counseling clients on symptom management, and medication monitoring through 1:1 in-home visits
- Tracked visit and caseload information to improve quality of care and increase revenue for the company.
COTA
Renaissance Mental Health Center
Milwaukee, WI
05.1997 - 02.2001
- Worked autonomously as a COTA in a partial hospital program for the older adult experiencing a variety of mental illness
- As part of this team, I completed the initial rehab assessments, performed two therapy groups per day, documented daily computerized progress notes, and attended weekly staffing with the treatment team
- All duties were performed under the supervision of an OTR, whom I only met with on a once per week basis.
Education
Associate in Nursing -
Waukesha County Technical College
Pewaukee, WI05.2014
Associates Degree in Occupational Therapy -
Milwaukee Area Technical College
Milwaukee, WI12.1996
Skills
- Assessment
- Case management
- Interpersonal skills
- Coordination
- Project management
- Client services
- Clinical site rotation
- Memory care
- Nursing
- Medication administration
- EMR systems
- Hospital experience
- Primary care experience
- Dementia care
- Network support
- Clinical Documentation
- Family Communication
Certification
LPN
Timeline
Licensed Practical Nurse-Complex Care Manager
Bluestone Physician Services
04.2023 - 08.2024
Licensed Practical Nurse-Clinical Assistant
Bluestone Physician Services
05.2017 - 04.2023
Licensed Practical Nurse
Wheaton Franciscan Healthcare-Lakeshore Manor
09.2015 - 05.2017
Empowerment Specialist
Productive Living Systems, Inc
04.2001 - 01.2014
COTA
Renaissance Mental Health Center
05.1997 - 02.2001
Associate in Nursing -
Waukesha County Technical College
Associates Degree in Occupational Therapy -
Milwaukee Area Technical College
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