Heather Schroeder Lewis

Oversee daily operations for multiple entertainment offerings, managing talent and technicians across Disney properties in a stage management or Manager-on-Duty role, representing Entertainment.

Select highlights:

• Gained ATF certification for handling, transporting, and managing pyrotechnics at Walt Disney World.
• Executed technical and administrative aspects of entertainment offerings, focusing on performance locations and cast needs.
• Collaborated with various departments to manage custom conventions and marquee events, enhancing Disney experiences.
• Delivered over 400 successful events, consistently meeting or exceeding budget targets.
• Contributed to payroll management and creative direction for shows involving pyrotechnics and other special effects.
• Coordinated with sales, food & beverage, and facilities teams to ensure seamless event execution.
• Gained experience in SAP, R2, BEO, Eiss, and MyTime, and managed contractual adherence within entertainment performers and technicians.
• The assigned talent approval team of two is responsible for vetting and approving each performance at the House of Blues at Disney Springs, and they wanted to bring it to the property.
• Trained new stage managers in multiple entertainment offerings/stage shows in both technical and administrative aspects to help them succeed in their role.
• Driven client satisfaction through our flawless events, resulting in repeat business in our large scale productions such as Grad Nights, ESPN College Football Awards, Epcot Garden Rocks Concert Series, Epcot Eat to the Beat concert series, Night of Joy concert series, Festival of Broadway, Festival of the Masters, Run Disney marathons, Osbournce Spectacle of Lights.

• Promoted to lead a team of 27 talent and technical team members, managing a $4million budget ensuring the highest show quality entertainment that exceeded all guest expectations.
• Spearheaded themed nights and unique experiences transforming CityWalk into a premier entertainment destination and driving increase guests engagement.
• Partners with diverse stakeholders to execute multi-faceted events, from radio-concerts to charity challenges enhancing Universal community impact.
• Talent Buyer experience- CityJazz Swing Nights, 80s Nights, Karaoke Night, Where2Groove Summer Concert Series, Annual BeerFest event and Nascar Café atmosphere.
• Entertainment Management highlights: Annual Reggae Fest at CityWalk Universal Orlando (10 National Acts), Voices of Classic Rock (Featuring 20 National Acts) Jimmy Buffett's Coral Reefer Band, Cheap Trick, Men at Work, Joan Jett for New Year's Eve Bash, NSYNC's Charity Challenge for the Children.
• Awarded in 2002 the CityWalk Leader of Excellence recognized by Senior Leadership team as employee of the Quarter.

• Selected to lead a team of 6 with the development, pre-production, execution, and post-production of special events for corporate and community clients.
• Negotiated contracts and coordinated all advance aspects from each project.
• Developed and managed a $7 million budget.
• Established timelines and supervised all technical load-ins, celebrities and dignitaries included Will Smith, Naomi Judd, and Jeb Bush.
• Clients included but not limited to IBM, Amway, Loews Hotels, Hello Florida, Microsoft, Top Flight, Bank of America, General Electric, and Florida Film Festival.
• Entertainment Manager- Entertainment Publicity Rep for Halloween Horror Night, Men In Black Publicity Tour (45 cities), Rock the Universe, Grand Opening of Universal Studios CityWalk and Grand Opening of Portofino Bay Hotel (140 contracted talent).
• Awarded in 2000 the Entertainment Leader of Excellence recognized by Senior Executive Management as Employee of the Year.

• Liaison between Retail Operations, Entertainment, Marketing, Film Production, Legal, and contracted vendor to create, develop, and sell specialty merchandise for special events.
• Events included Halloween Horror Nights and Rock the Universe consistently exceeding revenue goals by 21%.
• Conceptualized forward thinking retail strategies, aligning merchandise offerings at Universal Studios brand identity and event themes.