Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Schumacher

Appleton,WI

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Nurse

Total Medical Staffing
06.2014 - Current
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Education

Bachelor of Science - Nursing

University of Green Bay
Green Bay, WI
05.2017

Associate of Science - Nursing

Fox Valley Technical College
Appleton, WI
12.2009

Skills

  • Chronic Disease Management
  • Lab Result Interpretation
  • Care Planning
  • Medical Assessment
  • Mobility Assistance
  • Critical Care
  • Diabetes Management
  • Data Collection
  • Emergency Response
  • ADL Assistance
  • Chart Updating
  • Supply Restocking
  • Wound Care
  • Patient Management
  • Vaccine Administration
  • IV Setup
  • Administering Immunizations
  • Feeding Assistance
  • Medical Laboratory Procedures
  • Clinical Judgment
  • High Level of Autonomy
  • Family Advocacy
  • Sanitation
  • Patient Assessment
  • Patient Care Planning
  • Emotional Awareness
  • Intravenous Therapy
  • Resource Allocation
  • Treatment Planning
  • Procedure Preparations
  • Patient Discharge
  • Diabetes and Nutrition Education
  • Taking Vitals
  • Compassion and Empathy
  • Tracheostomy Care
  • Oxygen Saturation Standards
  • Patient Assessments
  • Professional Bedside Manner
  • Chest Pain Management
  • Hospice Philosophy Understanding
  • At-Risk Patient Care
  • Removing Sutures
  • Disease Prevention and Intervention Specialist
  • Medication Administration
  • Insulin Medication Assistance
  • Personal Care Needs
  • Seizure Management
  • Relationship Building
  • Cardiac Care
  • Acute Care Expertise
  • Patient Monitoring
  • Palliative Care Awareness

Certification

  • ACLS certified
  • BLS certified
  • NIHSS certified

Timeline

Registered Nurse

Total Medical Staffing
06.2014 - Current

Bachelor of Science - Nursing

University of Green Bay

Associate of Science - Nursing

Fox Valley Technical College
  • ACLS certified
  • BLS certified
  • NIHSS certified
Heather Schumacher