Heather Scott
Hilliard,OH
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Successful in coordinating and executing meetings, travel and special events. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
The Ohio State Wexner Medical Center
Columbus, OH
12.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Facilitated communication between different departments within the organization.
- Managed office supplies inventory and placed orders when necessary.
- Located scheduling barriers and implemented appropriate solutions.
- Attended weekly meetings with department managers in order to review progress of surgical scheduling operations for incarcerated individuals.
- Maintained detailed records of patient information, such as medical history, medications taken and treatments received for burn patient that receive Co2 Laser Surgery.
Unit Clerk
The James Cancer Hospital And Solove Research Institute
Columbus, Ohio
12.2020 - 11.2022
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Coordinated internal and external patient transportation.
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Coordinated supply replenishment to meet expected unit demands.
- Organized ordered medical tests, sample collection and patient transportation.
Patient Care Associate
James Cancer Hospital and Solove Research Institute
Columbus , Ohio
10.2017 - 11.2020
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Engaged with patient family and friends to provide courteous visit experience.
- Assisted physicians and nurses with basic wound care by preparing slings, stockings and bandages.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Tracked and reported clients' progress based on observations and conversations.
Sales Floor Associate
Target
Hilliard, Ohio
05.2014 - 01.2019
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Provided information to customers concerning sales, promotions and store policies.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Lead Teacher
Easter Seals Midwest
Hilliard, OH
05.2015 - 08.2024
- Organized activities to promote physical, mental and social development of each child.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Utilized strong assessment skills to determine necessary client care and daily function assistance.
Home Health Aide
Easter Seals Midwest
Hilliard , Ohio
05.2013 - 08.2015
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted with client personal care needs to foster independence and well-being.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Education
Bachelor of Science - Special Education
Bowling Green State University
Bowling Green, OH04-2016
Skills
- Spreadsheet Management
- Appointment Scheduling
- Presentation Design
- Office Administration
- Scheduling
- Meeting planning
- Calendar Management
- Medical terminology proficiency
- Insurance Verification
- Schedule Coordination
- Insurance pre-certifications
Timeline
Administrative Assistant
The Ohio State Wexner Medical Center
12.2022 - Current
Unit Clerk
The James Cancer Hospital And Solove Research Institute
12.2020 - 11.2022
Patient Care Associate
James Cancer Hospital and Solove Research Institute
10.2017 - 11.2020
Lead Teacher
Easter Seals Midwest
05.2015 - 08.2024
Sales Floor Associate
Target
05.2014 - 01.2019
Home Health Aide
Easter Seals Midwest
05.2013 - 08.2015
Bachelor of Science - Special Education
Bowling Green State University
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