Heather Scruggs
Commerce City,CO
Summary
Diligent [Desired Position] with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Ensign Services Inc.
10.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Security Officer
Corecivic Inc.
08.2023 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Intervention Community Corrections Services
06.2023 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Permit Technician
Mastech Services
04.2023 - 05.2023
- Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
- Actively participated in team meetings, sharing insights and expertise to support colleagues in their work and improve overall department performance.
- Improved permit processing efficiency by streamlining application procedures and documentation requirements.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
Project Coordinator
Granite World Of Colorado LLC
04.2022 - 04.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Security Officer
HSS Inc.
09.2014 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
CNA -
Pima Community College
Denver, CO09-2024
GED -
Adult Ged Program
Commerce City, CO05-2004
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Basic life support
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Emotional support
- Patient transfers
- Complex Problem-solving
- Clinical documentation
- Emergency response
- Multitasking and organization
- Critical thinking
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Cultural sensitivity
- Toileting assistance
- Patient hygiene assistance
- Lifting and transferring
- Reliable team player
- Recording vital signs
- Safety precautions
- Collecting vital signs
- Bedside manner
- Patient lifting
- Patient-focused care
- Compassionate
- Electronic charting
- Compassionate caregiver
- Geriatric care
- Direct patient care
- Mobility assistance
- Supporting personal needs
- Ambulation assistance
- Companionship and emotional support
- Documenting behaviors
- Responding to emergencies
- Patient relationship building
- Medical terminology
- Light housekeeping
- Inpatient care
- Maintaining privacy
- Adaptable
- Patient assessments
- Healthcare ethics
- Specimen collection
- Transporting patients
- Trustworthy companion
- Patient management
- Patient relations
- Valid [state] driver's license
- Care plan implementation
- Observing responses
- Condition monitoring
- Reliable transportation
- Feeding assistance expert
- Conducting intakes
- Pediatric care
- Quality assurance controls
- General housekeeping
- G-tube care
- Able to lift [number] pounds
- Quick problem solver
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
CNA
Ensign Services Inc.
10.2024 - Current
Security Officer
Corecivic Inc.
08.2023 - 10.2024
Security Officer
Intervention Community Corrections Services
06.2023 - 08.2023
Permit Technician
Mastech Services
04.2023 - 05.2023
Project Coordinator
Granite World Of Colorado LLC
04.2022 - 04.2023
Security Officer
HSS Inc.
09.2014 - 05.2022
CNA -
Pima Community College
GED -
Adult Ged Program
Similar Profiles
Jocelyn Vagai'aJocelyn Vagai'a
Direct Support Professional Caregiver at Ensign Services Inc.Direct Support Professional Caregiver at Ensign Services Inc.
Alyssa BurlinghamAlyssa Burlingham
Accounting Resource at Ensign Services Inc.Accounting Resource at Ensign Services Inc.
Rogers ChristmanRogers Christman
Maintenance Supervisor at Ensign Services Inc.Maintenance Supervisor at Ensign Services Inc.