Heather S Davis

Work History

Clinical Intake, MSW, PRN/Social Worker

Methodist Medical Center-Richardson

09.2024 - Current

Evaluated clinical data to verify appropriateness for inpatient behavioral health.

Care Transition Manager

Texas Health Resources

08.2024 - Current

Coordinated discharge planning and managed durable medical equipment needs.
Monitored client progress, adjusting care plans as necessary for optimal outcomes.
Facilitated interdisciplinary team meetings to enhance communication and streamline service delivery.
Educated clients on available resources and support services, promoting self-advocacy and independence.
Implemented process improvements that increased efficiency in case management operations.
Led initiatives for compliance with regulatory standards, enhancing program integrity and quality of care.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Conducted thorough assessments of psychosocial factors impacting patient health outcomes, ensuring holistic care delivery.

Case Transition Navigator

Methodist Medical Center-Charlton

04.2024 - 08.2024

Coordinated discharge planning and managed durable medical equipment needs.
Coordinated client assessments to identify needs and develop personalized care plans.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Collaborated with multidisciplinary teams to coordinate services and resources for patients and families.
Conducted thorough assessments of psychosocial factors impacting patient health outcomes, ensuring holistic care delivery.
Completed psychosocial evaluations and needs assessments.

Internal Medicine Social Worker

UT Southwestern Medical Center

05.2023 - 04.2024

Completing psychosocial assessments, assisting patients with community resources, as well as durable medical equipment, crisis intervention, clinic support for providers with patients. Completing assigned projects.
Provided counseling and support to patients facing chronic illness, facilitating coping strategies and emotional resilience.
Collaborated with multidisciplinary teams to coordinate services and resources for patients and families.
Educated clients on available community resources, enhancing access to necessary health and social services.
Conducted thorough assessments of psychosocial factors impacting patient health outcomes, ensuring holistic care delivery.
Advocated for patients' rights within healthcare systems, promoting equitable treatment and resource allocation.
Completed psychosocial evaluations and needs assessments.

PRN, Behavioral Health Therapist

Texas Health Resources, Arlington, TX

09.2022 - 05.2023

Completing psychosocial assessments, group therapy, and treatment plans.
Developed individualized treatment plans for clients based on behavioral assessments.
Collaborated with multidisciplinary teams to enhance client support and outcomes.
Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
Promoted social skill development in group settings using targeted activities and role-playing exercises.
Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.

Pediatric Social Worker

Parkland, Dallas, TX

10.2022 - 04.2023

Completing psychosocial assessments, assist with patients with resources, community resources, as well as durable medical equipment. Assist with patient care during crisis and assessment of crisis. Complete assigned projects.
Coordinated care plans with multidisciplinary teams to ensure comprehensive support for children and families.
Conducted thorough assessments to identify psychosocial needs and develop tailored intervention strategies.
Provided crisis intervention services to families experiencing acute challenges, ensuring immediate support and resources.
Educated families on available community resources and support services to enhance coping mechanisms.
Empowered patients to make informed decisions about their health care by providing accurate information on diagnoses, treatments, and available resources.
Participated in ongoing professional development opportunities such as workshops or conferences related to pediatric social work practice advancements.
Provided timely crisis intervention services for children experiencing acute behavioral health issues or suicidal ideation.
Reduced hospital readmissions by implementing discharge planning strategies tailored to the unique needs of pediatric patients.
Documented data and completed accurate updates to case records.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

Intern and Hospice Social Worker

Lenity Light Hospice, Hurst, TX

05.2022 - 08.2022

Continued assisting until October 2022. Completed my internship, as well as worked PRN. Assisting with comprehensive assessments, documentation of patients, making referrals, and completing assigned projects.
Conducted comprehensive assessments to determine patient and family needs in hospice care.
Facilitated grief counseling sessions for families, providing emotional support during end-of-life transitions.
Coordinated community resources and referrals to ensure holistic support for patients and families.
Advocated for patient rights, ensuring compliance with healthcare regulations and ethical standards.
Collaborated with interdisciplinary team members to provide comprehensive patient care.
Served as a liaison between hospices and external agencies such as hospitals or nursing homes to facilitate efficient patient transitions into hospice care settings.
Enhanced patient and family understanding of hospice services by providing thorough education and resources.
Assisted bereaved family members with grief support services, connecting them to community resources when needed.

LBSW Social worker

JPS, Arlington, TX

01.2022 - 07.2022

Inpatient mental health prepares patients for discharge from acute mental health services. Also, providing community resources such as ongoing counseling, substance abuse resources, homeless resources, and support groups.
Coordinated discharge planning processes for diverse patient populations to ensure seamless transitions of care.
Collaborated with multidisciplinary teams to optimize patient outcomes and enhance resource utilization post-discharge.
Implemented best practices for discharge procedures, improving workflow efficiency across the healthcare facility.
Educated patients and families on post-discharge care instructions to promote adherence and prevent readmissions.

Family Engagement Liaison

Arlington Independent School District, Arlington, TX

09.2021 - 12.2021

Works with families to ensure have resources in the community, organizing parent activities such as academic nights and parent involvement, training opportunities to parents, teacher in classroom support, and interacting with parents, teachers, and students to meet the academic, health and wellbeing of the families in the school.
Developed and implemented family engagement strategies to enhance communication with stakeholders.
Facilitated workshops and training sessions to empower families in decision-making processes.
Collaborated with community organizations to expand resources available to families.
Coordinated outreach efforts, increasing awareness of family engagement programs within the community.
Coordinated volunteer opportunities for parents, increasing their active participation in school-related activities.
Increased community involvement in school activities by forging partnerships with local organizations and businesses.
Promoted a welcoming environment at school events by providing translation services when needed and ensuring the accessibility of materials for all attendees.

Investigative Supervisor

State of Texas-DFPS, Arlington, TX

09.2020 - 08.2021

Oversees child abuse allegations, reports, court orders, and staffing cases while managing administrative staff.

Supervisor

State of Iowa- Department of Human Services

03.2006 - 07.2020

Child abuse investigator and caseworker, March 2006 until July 2020 Ongoing case worker in child abuse cases, promoted to child abuse investigations and ended in 2020 has a supervisor of investigations and case managers. I also supervised investigations of dependent adults, such as adults with developmental delays and aging population. I worked at various community agencies such as domestic violence, area aging office, mental health, and hospitals to find ways to meet the needs of families and ensure safety.
Provided crisis intervention support, ensuring immediate safety for vulnerable children.
Trained and mentored junior staff on best practices in child protection protocols.
Advocated for children's rights within legal frameworks and community organizations.
Investigated home conditions to protect children from harmful environmental areas.
Collaborated with schools, law enforcement and other community resources to gather information.
Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions.
Attended hearings and depositions in family court.
Assisted families in navigating government agencies and accessing entitlement benefits.
Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
Testified in court proceedings as an expert witness, presenting clear and concise information about child welfare cases.
Conducted home visits to monitor child safety, documenting observations and providing recommendations for improvement.
Provided culturally sensitive support to diverse client populations while respecting unique family structures and values.
Promoted a strengths-based approach to case management, encouraging families to recognize their own abilities and build upon them for sustained success.
Managed high caseloads effectively, prioritizing the needs of at-risk children and families.
Maintained detailed case histories, metrics and reports to meet strict standards.
Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Summary

Overview

Work History

Clinical Intake, MSW, PRN/Social Worker

Care Transition Manager

Case Transition Navigator

Internal Medicine Social Worker

PRN, Behavioral Health Therapist

Pediatric Social Worker

Intern and Hospice Social Worker

LBSW Social worker

Family Engagement Liaison

Investigative Supervisor

Supervisor

Education

Master of Social Work - undefined

Skills

Certification

Timeline

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