Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Sebesta

Pensacola,FL

Summary

Professional paralegal with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.

Knowledgeable paralegal with solid foundation in legal research and case management. Known for efficiently supporting attorneys and contributing to successful case outcomes. Demonstrated proficiency in drafting legal documents and managing case files.

Overview

28
28
years of professional experience

Work History

Professional Performer

Flying With Ease
01.2025 - Current
  • Performed in local events and venues, showcasing versatility as a performer and dancer.
  • Successfully managed time and resources while juggling multiple projects simultaneously.
  • Demonstrated adaptability by seamlessly transitioning between roles in events and venues.
  • Established strong relationships with colleagues within the entertainment industry that led to networking opportunities.
  • Maintained physical fitness and vocal health necessary for demanding performance schedules.
  • Established strong relationships with colleagues within the entertainment industry that led to networking opportunities as daily training for specific roles.
  • Adapted quickly to changes or directorial adjustments, ensuring smooth performances.
  • Used social media to promote events and build audience.

Certified Personal Trainer & Nutritionist

Xtreme Personal Training
06.2010 - Current


  • Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
  • Designed specific workout systems for individual clients based on performance ability.
  • Reduced injury risk for clients with proper form instruction and exercise modifications based on individual needs.
  • Educated clients on the importance of proper warm-up, cool-down, and stretching techniques to promote recovery and prevent injuries.
  • Increased client base by offering engaging group classes that catered to various skill levels and interests.
  • Assisted clients in setting realistic and attainable fitness goals, providing ongoing support to ensure consistent progress and success.
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety.
  • Collaborated with fellow trainers to share knowledge, techniques, and industry trends for optimal professional growth.
  • Conducted thorough assessments of new clients'' physical abilities, medical histories, and personal goals before designing tailored fitness programs.
  • Fostered strong relationships with local healthcare professionals for cross-referral opportunities benefiting both parties'' clientele bases.


Owner/CEO

FloCo Souls
01.2008 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Photographed high-quality images for various print and digital projects.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.

Technical Account Manager

Yardi Systems, Inc.
07.2022 - 01.2025
  • Responsibilities: billing oversight by thoroughly reviewing utility data to pinpoint any discrepancies, customer support by providing efficient and effective customer support; tool proficiency by becoming an expert in Yardi’s utility billing tool; property support by researching and utilizing problem solving skills to assist client properties throughout the US; invoicing management by ensuring no vital billing components are overlooked, quality control by collaborating with client properties to ensure billing meets quality standards and key performance indicators; routinely meeting deadlines; communication and resolution by effectively communicating with clients and colleagues and addressing concerns promptly while working towards swift resolution; project contribution by supporting special projects as required; review and research by staying abreast of nationwide utility billing regulations and implementing as necessary for compliance.

Paralegal

Southwest Medical Review, LLC
07.2007 - 07.2022
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Reviewed and summarized, in chronological order, extensive medical records to determine etiology of potential pre-existing injuries, and provide a concise, detailed analysis of all available information.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Prepared legal briefs, motions, and pleadings.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Conferred with clients and other involved parties to gather and track case information.
  • Conducted detailed client intakes and entered information into company database.
  • Contracted out for multiple prestigious insurance defense/personal injury attorneys.
  • Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
  • Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
  • Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
  • Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
  • Contributed to successful case outcomes through diligent fact investigation and witness interviews.
  • Aided settlement negotiations with effective summary reports outlining key points from discovery materials for use during mediation sessions or pretrial settlement talks.
  • Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
  • Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.

Realtor

Keller Williams
01.2016 - 06.2016
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.

Legal Clerk

FOX
01.1999 - 12.2004
  • Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
  • Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
  • Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment to the profession.
  • Reduced costs associated with copying expenses by digitizing records whenever possible, implementing a more efficient document storage system.
  • Enhanced communication between legal team members by establishing a centralized email distribution list for case updates.
  • Conducted thorough legal research, providing valuable insights to support attorney decisionmaking.
  • Assisted in the preparation of trial exhibits, ensuring accurate and organized presentation of evidence.
  • Streamlined legal document filing system, reducing retrieval time for attorneys and paralegals.
  • Contributed to a positive work environment through effective collaboration with coworkers and displaying professionalism at all times.
  • Drafted and proofread legal documents, contributing to high-quality work product and timely submissions.

Bar Representative

Verizon
02.1997 - 01.1999
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
  • Provided valuable input resulting in new opportunities for growth and development.
  • Contributed to team sales goals by upselling products and services to customers.
  • Collaborated with team members to achieve monthly sales targets.
  • Represented district's interests in state-level discussions, ensuring that local needs and priorities were addressed.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.

Education

Bachelor of Science - Journalism

Colorado State University
Fort Collins

Bachelor of Arts - English Language And Literature

Angelo State University
San Angelo, TX

Associate of Science - Paralegal Studies

Penn Foster University
01-2017

Certificate - Personal Training

NASM

Skills

  • Management
  • Legal
  • Writing
  • Research & Investigative Skills
  • Case management
  • Technology Skills
  • Client communication
  • Organization
  • Proficient in MS office
  • Multi-tasking
  • Office administration
  • Teamwork
  • Attention to Detail
  • Client Support
  • Communication
  • Problem-solving

Timeline

Professional Performer

Flying With Ease
01.2025 - Current

Technical Account Manager

Yardi Systems, Inc.
07.2022 - 01.2025

Realtor

Keller Williams
01.2016 - 06.2016

Certified Personal Trainer & Nutritionist

Xtreme Personal Training
06.2010 - Current

Owner/CEO

FloCo Souls
01.2008 - Current

Paralegal

Southwest Medical Review, LLC
07.2007 - 07.2022

Legal Clerk

FOX
01.1999 - 12.2004

Bar Representative

Verizon
02.1997 - 01.1999

Bachelor of Science - Journalism

Colorado State University

Bachelor of Arts - English Language And Literature

Angelo State University

Associate of Science - Paralegal Studies

Penn Foster University

Certificate - Personal Training

NASM

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