Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Seimears

Centraila

Summary

Dynamic bartender, excelling in customer service and team leadership. Expert in inventory management and upselling, consistently enhancing customer loyalty and driving sales. Known for resolving conflicts and fostering a welcoming atmosphere, ensuring a memorable experience for all patrons.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Bartender

Tower Tavern
02.2024 - Current
  • Maintained detailed inventories and notified management of liquor, beer, wine, and bar supply needs.
  • Resolved customer complaints swiftly to uphold strong business-client relationships.
  • Trained new bartenders on policies, drink recipes, and customer service standards.
  • Upsold daily specials and beverage promotions to surpass sales targets.

Bar Manager

Garbe’s Sports Bar and Grill
06.2019 - 01.2024
  • Closed cash register and generated cashier report at end of business day.
  • Created welcoming atmosphere that encouraged customer loyalty and repeat visits.
  • Ensured cleanliness and safety in bar area through regular maintenance oversight.
  • Mentored staff to uphold exceptional customer service standards.
  • Maintained well-stocked and organized alcoholic beverage inventory to meet demand.
  • Trained staff to maximize customer service, overseeing daily operations and resolving issues.
  • Resolved staff conflicts swiftly and professionally to sustain positive work environment.
  • Introduced market-researched cocktails to menu, resulting in popular customer choices.

Bartender

Bubs Pub
01.2019 - 10.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Lead Bartender

Wrangell Elks Lodge
2015 - 12.2018
  • Maintained detailed inventories and notified management of liquor, beer, wine, and bar supply needs.
  • Resolved customer complaints swiftly to uphold strong business-client relationships.
  • Trained new bartenders on policies, drink recipes, and customer service standards.
  • Upsold daily specials and beverage promotions to surpass sales targets.

Education

Genral

Juneau Douglas Highschool
Juneau, AK
2001

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Complex Problem-solving
  • Handling difficult customers

Certification

  • Current MAST certification
  • Current Washington Health Food Handelers card

Timeline

Bartender

Tower Tavern
02.2024 - Current

Bar Manager

Garbe’s Sports Bar and Grill
06.2019 - 01.2024

Bartender

Bubs Pub
01.2019 - 10.2019

Lead Bartender

Wrangell Elks Lodge
2015 - 12.2018

Genral

Juneau Douglas Highschool

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