Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Senger

Caldwell,ID

Summary

Highly organized and efficient with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

5
5
years of professional experience

Work History

Receptionist

Compass Bible Church
Aliso Viejo, CA
05.2011 - 12.2014
  • Primary responsibility was answering the phone and greeting visitors when they would arrive for appointments.
  • Took stock of inventory around the office and placed orders accordingly.
  • Helped any pastors and other staff members with delegated responsibilities that I was able to do from the front desk.

Receptionist

Christ Community Preschool
Laguna Hills, CA
04.2011 - 05.2012
  • Answered phone calls about the school or questions that any parents had.
  • Ordered items in the office that were low on inventory.
  • Planned the major holiday festivities.
  • Took parents on tours of the school.

Receptionist

San Clemente Optometry / Dr. David J. Nota
San Clemente, CA
08.2009 - 04.2011
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Greeted and checked in visitors for their appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled appointments for customers.
  • Handled customer inquiries and complaints.

Education

High School Diploma -

Saddleback Christian Academy
Laguna Hills
06-2008

Skills

  • Verbal and written communication
  • Multitasking and prioritization
  • Office supply inventory control
  • Front desk operations
  • Phone etiquette
  • Calm demeanor
  • Organization skills

Timeline

Receptionist

Compass Bible Church
05.2011 - 12.2014

Receptionist

Christ Community Preschool
04.2011 - 05.2012

Receptionist

San Clemente Optometry / Dr. David J. Nota
08.2009 - 04.2011

High School Diploma -

Saddleback Christian Academy
Heather Senger