Hi, I’m
Heather Shafer
Student Services Coordinator
Coral Springs,FL
Summary
Dedicated and enthusiastic candidate with 9 years of recruiting and 12 years in higher education looking for a new opportunity. Eager to contribute to team success through hard work, attention to detail and excellent organizational abilities. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
12
years of professional experience
Work History
KEISER UNIVERSITYFort Lauderdale, United States
Student Services Coordinator
05.2019 - Current
Job overview
- Managing over 200 potential graduates monthly to ensure all graduation paperwork is completed
- Handling confidential/sensitive information with discretion
- Creating and Administering surveys through Survey Monkey, analyzing data to help assess strengths and areas for improvement
- Create Excel charts/reports based on survey results
- Data Entry, Create Daily/Weekly Reports, Project Management
- Assisting students with job searches and job search strategies for Alums
- Conducting one-to-one mock interviews (in-person/virtual) and resume assistance
- Exceptional record keeping, track progress and retention
- Leading professional development workshops (Leadership, Networking, Resume Writing, Interviewing
- Skills, Emotional
- Intelligence, etc.)
- Coordinating w/ Registrar to scrub down data and clear up all discrepancies
- Offering placement assistance and career coaching to students and graduates
- Active on Cross-Functional Team
- Conducting Exit interviews to clear students for graduation
- Organizing Commencement Ceremonies (ordering diplomas, Cap and Gowns for students and Staff)
- Gathering testimonials from Alumni
- Facilitates all student events and activities (new student orientation, student appreciation days, career expos, etc.)
- Implemented retention strategies to improve outcomes
- Provided information and coordinated referrals for available programs
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution
- Maintained program files, records, databases and websites to gather research and prepare and submit weekly reports
KEISER UNIVERSITYFort Lauderdale, FL
Admissions Recruiter
05.2010 - 05.2019
Job overview
- Recruited and enrolled over 1000 students, changing lives of many who were ready to pursue their career goals
- Provided guidance and assistance to prospective students so they understand values of higher education and the doors it can open with having a degree
- Developed and executed comprehensive plans to increase awareness of the programs, including cold calling prospective students and alumni
- Conducted telephone and in-person interviews to pre-qualify applicants and gather information to help in the decision- making process
- Collaborated with other members of the admissions team to develop and implement creative recruitment strategies
- Maintained accurate records of student inquiries and applications submitted
- Assisted with on-campus recruiting such as open houses
- Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation
Education
Florida State UniversityTallahassee, FL
BACHELOR OF SCIENCE from Sociology
Skills
Interviewingundefined
Availability
See my work availability
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Available
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tuesday
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Timeline
Student Services Coordinator
KEISER UNIVERSITY
05.2019 - Current
Admissions Recruiter
KEISER UNIVERSITY
05.2010 - 05.2019
Florida State University
BACHELOR OF SCIENCE from Sociology
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