Heather Sharp
Bowling Green,KY
Summary
Detail-oriented paralegal with strong legal research, document drafting, and client communication skills. Committed to ensuring compliance and supporting litigation efforts through effective case management. Legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.
Overview
11
11
years of professional experience
Work History
Paralegal
Foreman Watson Holtrey
09.2022 - Current
- Conducted legal research to support case preparation and strategy development.
- Drafted, reviewed, and organized legal documents for attorneys in various cases.
- Managed case files and maintained accurate records in compliance with legal standards.
- Assisted in trial preparation by gathering evidence and preparing exhibits for court presentations.
- Facilitated communication between clients, attorneys, and external stakeholders to ensure clarity of information.
- Reviewed discovery materials to identify relevant documents for ongoing litigation matters.
- Provided training and mentorship to junior paralegals on best practices in legal support tasks.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
Paralegal
Tim Hendrix Attorney at Law
06.2020 - 09.2022
- Developed and implemented efficient filing systems to enhance document retrieval processes.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Conducted detailed client intakes and entered information into company database.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
Office Manager
Big O Tires
08.2019 - 08.2020
- Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling and coordination of appointments for team members and clients.
- Implemented new inventory management system, enhancing accuracy and reducing discrepancies.
- Trained and mentored junior staff on administrative procedures and best practices.
- Developed standard operating procedures to streamline office processes and improve efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Office Assistant
Jim Johnson Nissan Hyundai
07.2018 - 08.2019
- Coordinated office operations to enhance workflow efficiency and productivity.
- Managed scheduling and appointment bookings for service department, ensuring optimal use of resources.
- Assisted in preparing documentation for vehicle sales and service records, maintaining accuracy and compliance.
- Developed and implemented filing systems to streamline document retrieval processes.
- Facilitated communication between departments to improve customer service response times and satisfaction rates.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Receptionist
Snodgrass Veterinary
07.2015 - 07.2018
- Managed appointment scheduling and patient check-ins to ensure smooth clinic operations.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained accurate patient records using veterinary management software for efficient data retrieval.
- Coordinated communications between clients and veterinarians to streamline treatment processes.
- Trained new staff on front desk procedures and customer service best practices.
- Implemented inventory management system for supplies, reducing waste and improving order accuracy.
- Assisted in managing billing processes, ensuring timely invoicing and payment collection.
- Developed standard operating procedures for reception tasks, enhancing workflow efficiency across the team.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Associate of Science - Paralegal
Herzing University
Dearborn, MI05-2012
High School Diploma -
Salem High School
Conyers, GA05-2005
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Office administration
- Document drafting
- Notary public
- Calendar management
- Research and data collection
- Trial preparation assistance
- Case summaries
- Records management
- Litigation support
- Court filing
- Exhibit preparation
- Evidence analysis
- Client intake procedures
- Attention to detail
- Critical thinking
- Multitasking
- Customer service
Timeline
Paralegal
Foreman Watson Holtrey
09.2022 - Current
Paralegal
Tim Hendrix Attorney at Law
06.2020 - 09.2022
Office Manager
Big O Tires
08.2019 - 08.2020
Office Assistant
Jim Johnson Nissan Hyundai
07.2018 - 08.2019
Receptionist
Snodgrass Veterinary
07.2015 - 07.2018
Associate of Science - Paralegal
Herzing University
High School Diploma -
Salem High School