Heather Shaw

• Assessed individual needs and designed customized care plans for clients with mental health and substance use issues, incorporating treatment objectives and strategic support measures.
• Analyzed clients' behavioral health situations to ensure appropriate service connections, including therapy, housing assistance, and legal support.
• Monitored client development, implemented routine evaluations, and tailored care strategies to meet dynamic needs.
• Assessed and managed high-stress situations, providing crisis intervention and support to maintain client safety and overall stability.
• Engaged with legal teams, healthcare providers, and family members to streamline communication and monitor client development.

• Guided clients through tailored wellness strategies aimed at fostering overall health and achieving lifestyle balance.
• Crafted personalized wellness plans that encompass nutrition, stress management, physical activity, and self-care practices to promote overall well-being.
• Guided clients in navigating wellness challenges by offering motivational support and actionable tools for enduring behavior transformation.
• Developed and maintained therapeutic connections with clients, tracking progress and adjusting plans to achieve desired results.
• Implemented motivational interviewing and behavior change methodologies to guide clients towards realistic wellness objectives in nutrition, exercise, mindfulness, and stress management.

• Engaged with forensic professionals and legal teams to implement strategies aimed at restoring competency in individuals within the justice system.
• Assessed client needs and crafted individualized treatment plans to enhance mental health and support legal competency.
• Facilitated client education on legal rights, the restoration process, and treatment expectations to promote informed decision-making.
• Guided clients through the legal process by providing emotional and logistical assistance, fostering clarity and minimizing stress associated with court matters.
• Analyzed client data and prepared thorough reports to evaluate treatment adherence and facilitate court preparation.
• Delivered targeted emotional and mental support to clients, enhancing their ability to navigate the competency restoration process.

Coordinated operational activities to ensure seamless execution of commercial projects and maintain workflow.

Managed payroll operations for approximately 50 employees weekly, including adherence to certified payroll standards.

Assisted with onboarding processes including background checks, I-9 verification, W-4 forms, and benefits enrollment. Supported new hires during the onboarding process by managing background checks, I-9 verification, W-4 forms, and benefits enrollment.

Oversaw systematic maintenance of employee records, guaranteeing alignment with federal and state labor law requirements.

Tracked and organized documentation of licenses, certifications, and safety training to facilitate regulatory adherence.

Compiled and organized detailed submittals and operation maintenance manuals to support operational efficiency and regulatory requirements.

Coordinated documentation processes for contracts, permits, and subcontractors to ensure project compliance and efficiency.

Streamlined recruitment processes by overseeing job advertisement placements and coordinating candidate interviews.