Heather Shelby

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

• IPPFA Certified Trustee
• IPPFA Trustee Education
• Google Project Management

• Village of Gilberts Police Pension Board, Elected Trustee, 03/01/18, 01/01/23, Part of a fiduciary team that is in charge of the administration of funds, review and determination of investments, as well as participation in disability hearings.
• Team Jammin for Justin, Head, 05/01/12, Present, Raise funds, as well as awareness for children and adults in efforts to prevent suicide. We also make individuals aware of the support in their local communities. We have programs that extend from suicide prevention to support groups in effort to help friends and families that have had loved ones whom have already committed suicide or that are in danger of attempting to do so.
• Lazarus House Ministries, 01/01/21, Present, Plan, purchase, prepare, and distribute meals for 30 to 60 individuals at a time. Follow all safety and sanitation guidelines when handling food and beverages to ensure proper health standards, as well as routinely cleaning work areas, glassware, and silverware throughout each shift. Consistently provide professional, friendly, and engaging service to ensure that everyone feels safe, comfortable, and leaves with a full belly and leftovers.

• Collaborated with team of 5 in the development of secure and confidential file request process.

• American Foundation for Suicide Prevention
• Lazarus House Ministries