Heather Shobe
109 Bridgewater Drive Stephens City,VA
Summary
Dedicated and adaptable healthcare professional with a positive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
CNA, Central Supply, Transport
Rose Hill Health and Rehab
Berryville, VA
02.2022 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Transported residents within the facility as needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented activities and recorded information in EMR system.
CNA - Team Three and On Call Weekends
Blue Ridge Hospice
Winchester, VA
10.2021 - 02.2022
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Provided emotional support to family members regarding end-of-life decisions.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Team Leader
Newell Rubbermaid
Winchester, VA
02.2015 - 12.2020
- Fostered positive employee relationships through effective communication, training and development coaching.
- Delegated daily tasks to team members to optimize group productivity.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Personal Care Assistant
Home Instead Senior Care
Winchester, VA
03.2009 - 06.2011
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Reported concerns to supervisor to maintain optimal care for all client needs.
- Transported patients to and from medical, dental and personal care appointments.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
Education
Certified Clinical Medical Assistant -
Laurel Ridge Community College
Middletown, VA12-2023
Some College (No Degree) - Certified Nursing Assistant
Northern Virginia Community College
Woodbridge, VA06-2021
Healthcare Information Management
Laurel Ridge Community College
Middletown, VaSkills
- Quality Improvement
- Safety
- Training
- Experience in leadership
- Organizational skills
- Decision-making
- Compassionate patient care
- First-aid and CPR
- Client relationship management
- Active listening
- HIPAA compliance
- Time management
- Problem solving
- Effective communication
- Supply restocking
References
References available upon request.
Timeline
CNA, Central Supply, Transport
Rose Hill Health and Rehab
02.2022 - Current
CNA - Team Three and On Call Weekends
Blue Ridge Hospice
10.2021 - 02.2022
Team Leader
Newell Rubbermaid
02.2015 - 12.2020
Personal Care Assistant
Home Instead Senior Care
03.2009 - 06.2011
Certified Clinical Medical Assistant -
Laurel Ridge Community College
Some College (No Degree) - Certified Nursing Assistant
Northern Virginia Community College
Healthcare Information Management
Laurel Ridge Community College
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