Heather Shores
Manchester,VT
Summary
Dynamic Injection Molding Machine Operator at Mack Molding with expertise in tooling adjustments and operator training. Proven track record in enhancing production efficiency and fostering effective communication across shifts. Committed to waste reduction and maintaining ISO standards, while cultivating a collaborative work environment that drives high-quality results.
Overview
14
14
years of professional experience
Work History
Injection Molding Machine Operator
Mack Molding
11.2019 - Current
- Enhanced communication between shifts by providing detailed shift handover reports, ensuring smooth transitions and operational continuity.
- Maintained a safe working environment by adhering to safety protocols and conducting routine equipment inspections.
- Enhanced production efficiency by optimizing machine settings for various materials and mold designs.
- Trained new operators on injection molding machines, enhancing their knowledge and skills for efficient performance.
- Documented daily production information for accurate record-keeping and informed decisionmaking.
Mattress Builder
WCW
03.2016 - 10.2019
- Developed strong relationships with colleagues that fostered a positive work environment conducive to high-quality results.
- Communicated effectively with supervisors on progress updates or concerns relating to projects at hand.
- Ensured timely completion of orders through effective time management and prioritization skills.
- Updated inventory records accurately, allowing for proper tracking of materials used in production.
- Increased customer satisfaction through attention to detail in all aspects of mattress building.
- Maintained a clean and organized workspace, optimizing productivity levels.
- Reduced waste by carefully monitoring material usage during construction phases.
- Handled specialized machinery with care and precision, maintaining equipment functionality over time.
Manager
Manchester Laundromat
03.2011 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
OIC Training Academy
Fairmont, WVHigh School Diploma -
East Fairmont High School
Fairmont, WVSkills
- Computer skills
- Tooling adjustments
- Cycle time reduction
- Process documentation
- Waste reduction
- Production scheduling
- Equipment calibration
- ISO standards compliance
- Plastic materials
- Operator training
Timeline
Injection Molding Machine Operator
Mack Molding
11.2019 - Current
Mattress Builder
WCW
03.2016 - 10.2019
Manager
Manchester Laundromat
03.2011 - 02.2017
OIC Training Academy
High School Diploma -
East Fairmont High School
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