Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Sjolie-Mangan

Las Vegas,NV

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience

Work History

Cloner

Qualcan
04.2018 - Current
  • cloning, including, taking cuts from mother plants, feeding, defoliating, and all around maintenance pertaining to clones.
  • Transplanting
  • Optimized plant growth by implementing proper pruning techniques to maintain structural integrity and encourage optimal yield.
  • Streamlined cloning procedures by refining propagation methods which resulted in consistent success rates and accelerated plant development.


  • Contributed to streamlined production processes with meticulous record-keeping on plant development stages, feeding schedules, and cultivation techniques.
  • Improved harvest consistency by implementing standardized drying and curing techniques for optimal quality control.
  • Adapted growing practices to accommodate different strains with unique growth patterns, ensuring consistent product standards across various cultivars.
  • Ensured compliance with state regulations by maintaining accurate records of all cultivation activities and adhering to industry best practices for cannabis production.
  • Trimming all types of different strain's
  • packaging and labeling



Cashier/Sales Associate

Zia Records
02.2013 - 01.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Supervisor

Buffalo Exchange
03.2000 - 02.2008
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.

Education

High School Diploma -

Southern Nevada Vocational Technical Center
Las Vegas, NV
06-1996

Skills

  • Teamwork
  • Customer service
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills

Timeline

Cloner

Qualcan
04.2018 - Current

Cashier/Sales Associate

Zia Records
02.2013 - 01.2016

Supervisor

Buffalo Exchange
03.2000 - 02.2008

High School Diploma -

Southern Nevada Vocational Technical Center

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