Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Heather Sleight

Silsbee

Summary

Senior Consultant with Deloitte. With over 25 years of experience implementing and supporting Infor HCM products across various industries, to include Infor HCM Suite, Oracle HCM, and WFM. Additional experience providing customer facing direct support for solution design, testing, training, and go-live support on all projects, Integrations, and conversions. Excelling in business analysis, application development, SQL and testing management core competencies, along with over 10 years of operational experience in healthcare facilities.

Senior consulting professional with proven ability to drive strategic initiatives and deliver impactful results. Strong focus on team collaboration, adapting to changing needs, and ensuring reliable performance. Expertise in project management, data analysis, and stakeholder engagement, combined with excellent problem-solving and communication skills. Known for integrity, reliability, and dedication to achieving organizational goals.

Professional consultant with proven ability to drive impactful business outcomes through strategic planning and analysis. Demonstrated success in managing cross-functional teams and delivering comprehensive solutions that align with client needs. Valued for adaptability, collaboration, and results-driven mindset, with expertise in project management and stakeholder engagement.

Overview

13
13
years of professional experience

Work History

SENIOR CONSULTANT

DELOITTE
08.2020 - Current
  • Implementing Infor Global HR Suite software. Responsible for gathering and documenting client requirements, working through the solution design, integration mapping and testing, conversion mapping and testing, SQL, unit testing, and providing post go-live support.
  • Implementing Infor HCM for healthcare clients. Employee population ranging from 5k to 50k
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
  • Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Developed custom solutions based upon clients' strict requirements.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.
  • Assessed needs for projects and made proposals to senior executives.
  • Streamlined project management processes, improving efficiency and reducing overall costs.
  • Identified key areas in need of improvement and implemented plans to rectify issues.
  • Gave budget suggestions for projects, outlining financial needs, and forecasting.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.

APPLICATIONS ANALYST

MIDDLESEX HEALTH
08.2020 - 08.2022
  • Infor/ Lawson Applications Support – GHR, Payroll suites. Project Management - IT Lead for Work Force Dimensions (Kronos) implementation. Report writer, interface developer (SQL).
  • Collaborated with cross-functional teams to ensure seamless integration between applications, improving business processes.
  • Engaged in continuous professional development opportunities to stay current on industry trends and best practices for application development.

HRIS ANALYST

ALS GLOBAL
06.2019 - 07.2020
  • Lead HCM Oracle implementation. HCM Oracle cloud global implementation including Core HR, Onboarding and Recruitment (ORC), Talent Management and Compensation.
  • Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
  • Reduced manual workload for HR staff by automating key tasks through the HRIS platform.
  • Improved data accuracy with meticulous management of employee records and data entry.
  • Designed quality assurance parameters for human resource data sets, reports, and metrics.
  • Conducted regular audits on employee data to ensure compliance with internal policies and legal requirements.

SENIOR CONSULTANT

ROI SOLUTIONS
09.2018 - 05.2019
  • Implementing Infor v11 Global HR Suite software. Responsible for gathering and documenting client’s requirements, working through the solution design, unit testing, and providing post go-live support.
  • Implementing Infor software for healthcare clients.
  • Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.

SENIOR CONSULTANT

INFOR
06.2015 - 06.2018
  • Implementing Infor Global HR Suite software and Lawson S3. Responsible for gathering and documenting client’s requirements, working through the solution design, unit testing, and providing post go-live support.
  • Implementing Infor Global HR for both healthcare and government clients
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Exceeded customer requirements with accurate and deliverable solutions.
  • Developed custom solutions based upon clients' strict requirements.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Collaborated with internal teams to develop customized solutions that addressed unique client needs.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Generated reports detailing findings and recommendations.
  • Devised and implemented processes and procedures to streamline operations.
  • Developed effective improvement plans in alignment with goals and specifications.

Business Applications Analyst

Centerlight Healthcare
10.2014 - 06.2015
  • Proactively identified opportunities for improvement within existing frameworks and advocated for necessary upgrades or replacements.
  • Championed end-user training sessions to maximize the adoption rate of new applications across the organization.
  • Evaluated potential applications based on cost-benefit analysis and long-term viability for sustained organizational growth.
  • Provided expert guidance to users on application functionality and best practices for optimal results.
  • Optimized system performance with thorough testing and troubleshooting of application issues.
  • Established clear channels of communication between IT personnel and business stakeholders to ensure timely resolution of any application-related issues.
  • Reduced downtime, conducting regular maintenance on business applications and software updates.
  • Implemented data security measures, safeguarding sensitive information within business applications from unauthorized access.
  • Balanced functionality with user-friendliness in designing custom reports that simplified complex data sets for executive decision making.
  • Enhanced business processes by analyzing and implementing new application systems.
  • Collaborated with cross-functional teams to gather requirements, ensuring alignment with business objectives.
  • Contributed significantly towards regulatory compliance efforts by maintaining accurate records within all relevant systems.
  • Ensured seamless integration between various application systems, fostering efficient data sharing across departments.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

HRIS Analyst

Cheesecake Factory Inc
03.2012 - 08.2014
  • Lawson Applications Support - HR, Payroll suites.
  • Support day-to-day business needs
  • Report writer SQL
  • Manage Infor Absence Management
  • Support in upgrade project for over 30k employee population
  • Worked closely with other departments such as finance and payroll to ensure seamless data flow between different systems.
  • Developed user-friendly training materials, empowering employees to effectively utilize the HRIS system for their daily tasks.
  • Developed customized reports and dashboards for senior leadership, providing critical insights to inform strategic decisionmaking.
  • Acted as a liaison between HR and IT departments, fostering collaboration and ensuring effective communication to support successful HRIS initiatives.
  • Served as domain expert for human capital analytics and related activities.
  • Served as resource steward for HR leadership, overseeing factors such as budgets and billing.
  • Analyzed large data sets to detect behavioral and operational patterns with potential to negatively impact productivity.
  • Supported human resources department in areas such as people metrics, reporting, finance and analytics.
  • Applied data analysis to tasks, identifying business challenges and designing potential operational enhancements.
  • Led cross-functional teams in various projects aimed at improving workforce planning and resource allocation through advanced analytics tools provided by the HRIS platform.
  • Collaborated with IT teams to address system bugs and implement necessary updates, maintaining optimal performance.
  • Enhanced reporting capabilities by developing custom reports to meet organizational needs.
  • Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
  • Improved data accuracy with meticulous management of employee records and data entry.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.

Education

Business Management -

Kaplan University
06.2009

High School Diploma - undefined

Lapeer West
06.1995

Skills

  • Lawson S3 Payroll, Global HR, Infor Talent Management, Goals & Performance Management, Talent Acquisition, Work Force Dimensions (Kronos), Infor/ S3 Benefits, Infor/ S3 Absence Management, Position Management, Position Budgeting, Transition Management, Benefit & Absence interfaces
  • MHC & BSI
  • SQL
  • Configuration Console
  • Spreadsheet Designer/ Add-Ins
  • Interface development
  • Strategic planning
  • Software implementation
  • Digital transformation
  • Teamwork mindset
  • Human resources management
  • Consulting
  • Business planning
  • Change management
  • Project documentation
  • Project management
  • Business analysis
  • Technology integration
  • Systems analysis
  • Data analytics

Websites

Timeline

SENIOR CONSULTANT

DELOITTE
08.2020 - Current

APPLICATIONS ANALYST

MIDDLESEX HEALTH
08.2020 - 08.2022

HRIS ANALYST

ALS GLOBAL
06.2019 - 07.2020

SENIOR CONSULTANT

ROI SOLUTIONS
09.2018 - 05.2019

SENIOR CONSULTANT

INFOR
06.2015 - 06.2018

Business Applications Analyst

Centerlight Healthcare
10.2014 - 06.2015

HRIS Analyst

Cheesecake Factory Inc
03.2012 - 08.2014

High School Diploma - undefined

Lapeer West

Business Management -

Kaplan University

Similar Profiles

CREATE PROFILE
Heather Sleight