Heather Smith
Cleburne,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
HR/Admin-Payroll
DY Concrete Pumps, Inc
11.2018 - Current
- Assist in handling all AR-including posting payments, emailing statements and Invoices and calling customers to discuss accounts
- Assist with our controller in any accounting tasks needing to be done
- Payroll-Perform all aspects including approving/entering time, processing entire payroll thru Paychex, handle all mileage reimbursements, commissions, and loan agreements thru payroll for up to 75 employees
- Payroll Journals and Accruals
- General Journal entries
- Bank Deposits
- Intercompany Deposits
- Petty Cash
- Bank Reconciliations
- H/R-Perform all aspects including onboarding all new employees in all systems, go over new hire paperwork and benefits with new employees, work with department managers when employees were terminated to make sure paperwork is complete and termination procedures are followed, coordinate open enrollment for all benefits every year, manage hiring ads, and track all time off in all systems
- PO's for all office related items
- Run errands
- Back up for AP
- Use Microsoft Dynamic NAV system, Word and some EXCEL
Store Clerk/Manager
Rock Bottom Liquidations
01.2019 - 03.2020
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases and locate items
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Junior Loan Processor
Security National Mortgage Company
09.2013 - 10.2018
- Answered phones
- Completed loan applications with clients to ensure accurate demographic information for 1-5 clients per day
- Collected and uploaded documents from clients 1-5 clients per day
- Ordered all mortgage services for clients, including title work, appraisals, verifications of employment, mortgage insurance, etc.
- Ordered supplies
- Helped with marketing
- Daily email correspondence with clients and other employees
Credit Account Specialist
COOK CHILDRENS
04.2013 - 09.2013
- Processed patient refunds, transfers and vouchers for 50 plus patients per day
- Processed email requests
- Researched payments from patients and insurance companies
- Worked credit balance and desktop reports
- Filed correspondence
- Operated office equipment
Medical Receptionist
COOK CHILDRENS
11.2007 - 04.2013
- Scheduled appointments, maintained and updated appointment calendars
- Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments for 50 plus patients per day
- Collected demographic information from patients for detailed office records, using computers to enter, access, search or retrieve data
- Contacted insured and other involved persons to obtain missing information
- Compiled and recorded medical charts, reports, and correspondence
- Processed referrals from outside facilities
- Transmitted correspondence and medical records by mail, e-mail, and fax
- Maintained medical records, technical library, and correspondence files
Medical Billing
TERM BILLING
10.2006 - 11.2007
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Researched EOBs for discrepancies
- Posted payments from insurance companies and patients for 50 plus patients per day
- Bank deposits
- Balanced reports
Medical Receptionist
COOK CHILDRENS
12.2004 - 07.2005
- Answered multi-line phone system and pleasantly greeted patients for 20-50 patients per day
- Checked patient insurance and demographic information
- Check-in, check-out, collected payments for billing
- Maintained current and accurate medical records for patients
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Helped patients complete necessary medical forms and documentation
- Supported office staff and operational requirements with administrative tasks
Education
High School Diploma -
Joshua High School
Joshua, TX05.1993
Skills
- Have over 20 years of office experience
- Am skillful at processing data and answering multi phone lines
- Am proficient with medical software as well as Microsoft Word and 10-key Have basic knowledge of EXCEL
- Office Management
- Medical Billing and Collections
- Client Correspondence
- Account and Ledger Reconciliations
- Biweekly Payroll Processing
- Expense Reimbursements Tracking
- Resolving Discrepancies
- Payroll and Benefits Administration
- HR Support
- Calculating Deductions
- Maintaining Employee Records
- Calculate Commissions
- Payroll Reconciliation
Timeline
Store Clerk/Manager
Rock Bottom Liquidations
01.2019 - 03.2020
HR/Admin-Payroll
DY Concrete Pumps, Inc
11.2018 - Current
Junior Loan Processor
Security National Mortgage Company
09.2013 - 10.2018
Credit Account Specialist
COOK CHILDRENS
04.2013 - 09.2013
Medical Receptionist
COOK CHILDRENS
11.2007 - 04.2013
Medical Billing
TERM BILLING
10.2006 - 11.2007
Medical Receptionist
COOK CHILDRENS
12.2004 - 07.2005
High School Diploma -
Joshua High School
Similar Profiles
NICHOLAS RICENICHOLAS RICE
Regional Service Manager at Concrete Pump HoldingsRegional Service Manager at Concrete Pump Holdings
Robbie WerenkaRobbie Werenka
Heavy Equipment Mechanic / Registered Second Year at Dynamic Concrete PumpingHeavy Equipment Mechanic / Registered Second Year at Dynamic Concrete Pumping
Vien KhoVien Kho
Accounting Clerk at Alliance Concrete PumpsAccounting Clerk at Alliance Concrete Pumps