Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Timeline
Receptionist
Heather Snapp

Heather Snapp

Paris,KY

Summary

An organized and motivated individual, eager to utilize time management, customer service, multitasking, and organizational skills across diverse settings. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, with a talent for adjusting to new environments.

Overview

11
11
years of professional experience

Work History

MLT

University Of Kentucky Healthcare
Lexington, KY
04.2014 - Current
  • Conducted individual and group instruction sessions to ensure comprehension of laboratory procedures.
  • Observed trainees during practical exercises to monitor their progress and provide feedback.
  • Provided guidance on proper use of lab equipment, safety protocols, and quality control measures.
  • Collaborated with other trainers to create a comprehensive training program for new employees.
  • Maintained records of training activities, attendance, and evaluations for all participants.
  • Evaluated performance outcomes to identify areas needing improvement or additional instruction.
  • Monitored students' progress throughout the duration of the coursework.
  • Maintained patient, specimen and tracking data using laboratory computer system.
  • Cleaned and sterilized lab area, tools and equipment.
  • Followed standard precautions using personal protective equipment as required.
  • Ordered laboratory supplies to maintain inventory stock.
  • Used appropriate collection and processing procedures to avoid inadequate specimens and promote reliability of blood products.
  • Collaborated with healthcare teams to provide timely and accurate test results, aiding in patient care decisions.
  • Maintained strict adherence to laboratory quality control and assurance measures, reducing error rates significantly.
  • Collected blood samples from patients for lab work.

Education

Master of Arts - Strategic Human Resource Management And Analytics

University of Kentucky
Lexington, KY
08-2024

BBA - Organizational Leadership

Northern Kentucky University
Newport, KY
12-2019

Skills

  • Specimen Collection
  • Training and mentoring
  • Lab supply management
  • Training initiatives
  • Subject matter expertise
  • Interpersonal Communication
  • Group and individual instruction
  • Training material updates
  • Training Needs Analysis
  • New Hire Training
  • Performance monitoring
  • Schedule Management
  • Work assignment delegation
  • Resource Allocation
  • Performance Improvement
  • Employee engagement
  • Complaint resolution
  • Employee Evaluation
  • Coaching and Mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPersonal development programsPaid sick leave401k match

Quote

It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates

Timeline

MLT

University Of Kentucky Healthcare
04.2014 - Current

Master of Arts - Strategic Human Resource Management And Analytics

University of Kentucky

BBA - Organizational Leadership

Northern Kentucky University
Heather Snapp