Heather Snow
Aurora,CO
Summary
Proformance-oriented, energetic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Equipped to work hard in fast-paced, constantly changing environments. Motivated to learn, grow and excel with-in the company's needs.
Overview
6
6
years of professional experience
Work History
PCP
Self-employed
Aurora, CO
09.2017 - Current
- Helped client maintain optimal health by overseeing medication administration and all doctor's appointments.
- Documented vitals, behaviors and medications in client medical records.
- Assisted with transportation to any important appointments, errands, and recreational activities.
- Maintained clean, safe and well-organized patient environment.
- A dependable, positive, compassionate and loving emotional support.
- Established nutritious meal plans and prepared healthy meals to support nutritional/ dietary needs.
Furniture Sales Associate
Big Lots
Denver, CO
12.2021 - 07.2022
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
- Assisted other team members in navigating large loads.
- Greeted customers, helped track down hard-to-find merchandise at diverse locations and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Shift Leader
Subway
Denver, CO
09.2019 - 04.2020
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained health and food safety standards at all stages, from storage through delivery.
Education
Cosmetology - Cosmetology
Emily Griffith Technical College
Denver, CO11.2008
GED -
Highlands Ranch High School
Highlands Ranch, CO03.2002
Skills
- Merchandise Receiving and Handling
- POS Inventory System Operation
- Advanced Customer Service
- Technical Training/ Support
- Office Administration
- Customer/Client Relationship
- Conflict Resolution
- OSHA Compliance
- Computer Skills
Timeline
Furniture Sales Associate
Big Lots
12.2021 - 07.2022
Shift Leader
Subway
09.2019 - 04.2020
PCP
Self-employed
09.2017 - Current
Cosmetology - Cosmetology
Emily Griffith Technical College
GED -
Highlands Ranch High School
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