Heather Snow
Twin Lakes,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Deli Clerk
Berkots Super Food
06.2023 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items and condiments.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared hot lunches, salads, soups and sandwiches for customers.
Crew Member
Mcdonalds
03.2023 - 06.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, collected payments, and insuring the customer receives their food and beverages.
- Collaborated with team members to complete orders quickly.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
Grant Community Highschool
Fox Lake, ILSkills
- Menu Memorization
- Food Preparation
- Cooking
- Beverage Preparation
- Cash Handling
- Product Merchandising
- Product Recommendations
- Register Operations
- Product Stocking and Rotation
- Hospitality Service Expertise
- Strong Work Ethic
- Flexible Schedule
- Proper Food Handling
- Cleaning and Sanitizing
Timeline
Deli Clerk
Berkots Super Food
06.2023 - 10.2023
Crew Member
Mcdonalds
03.2023 - 06.2023
High School Diploma -
Grant Community Highschool
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