Summary
Overview
Work History
Education
Timeline
Generic

Heather Soderberg

Rupert,ID

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Dietician position to help launch career while achieving company goals.

Overview

8
8
years of professional experience

Work History

Franchise Owner

The Corndog Company
Rupert, ID
04.2023 - Current
  • Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
  • Monitored the performance of franchisees, providing guidance and support when necessary.
  • Negotiated contracts with suppliers to secure competitive prices for goods and services.
  • Established systems for tracking inventory levels, sales figures and profits.
  • Maintained financial records, such as income statements, balance sheets and budget reports.
  • Analyzed market trends in order to identify opportunities for growth within the franchise network.
  • Organized promotional events to attract new customers and boost sales revenue.
  • Reviewed customer feedback surveys to determine areas where improvements could be made.
  • Created policies and procedures that ensured compliance with local regulations and laws.
  • Responded promptly to customer complaints in order to maintain positive relationships with clients.
  • Set goals for each store based on past performance data and future projections.
  • Researched potential markets for expansion into other locations.
  • Managed relationships with vendors, ensuring timely deliveries of products or services.
  • Ensured that all stores were compliant with health codes, safety standards, labor laws and other applicable regulations.
  • Built partnerships with organizations in the community to promote the brand's visibility.
  • Collaborated closely with corporate headquarters on initiatives related to branding or product development.
  • Handled day-to-day business issues expertly to maintain efficient, successful operations.
  • Maintained accurate accounts detailing revenue, expenses and payments to corporate office.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Kept records for production, inventory, income and expenses.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Determined pricing for products or services based on costs and competition.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

Life Insurance Producer

Equis Financial
Ashville, NC
10.2021 - Current
  • Developed coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Strengthened traceability by developing organization systems for keeping records, reports and agendas.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Greatly improved office operations by reducing backtracking of work through creation of material movement process.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Achieved repeat business and referrals through personalized services.
  • Improved data collection accuracy by structuring systems for desktop spreadsheets.
  • Contacted prospective customers to present information and explain available services.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Developed appropriate quotes based on risk information.
  • Created coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Provided death benefits by delivering policy proceeds and reassessing client needs.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.

Office Assistant

Probst Electric
Rupert, ID
06.2022 - 04.2023
  • Maintained business records by updating customer information.
  • Developed organizational filing systems for confidential customer records and reports.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Answered phone calls and welcomed visitors to office.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Processed and prepared business or government forms and expense reports.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Trained staff members to perform work activities and use computer applications.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Answered telephones, directed calls and took messages.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Emergency Room Technician

Niobrara Community Hospital
Lusk, WY
01.2016 - 04.2021
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Remained level-headed and proactive during emergency situations.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Worked on variety of projects to provide supplemental support to unit staff and enhance department.
  • Assisted employees in scheduling computer and phone updates.
  • Organized work orders, maintenance repairs and other administrative duties.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Attended training to validate or refresh basic professional skills.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Maintained appropriate inventory levels and replenished treatment areas.
  • Pulled and organized file charts, placing appointment reminder calls to patients.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Performed basic, non-invasive medical assistant duties.
  • Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
  • Assisted administrative departments with paperwork, errands and other clerical duties.
  • Collaborated with healthcare teams to determine needs and support daily objectives.
  • Triaged patients to award priority to patients with more severe complications.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Used wheelchairs to transport patients around facility and to and from vehicles.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Received blood and bodily fluid samples and passed to employees
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Built strong and trusting rapport with clients and loved ones.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Collected blood samples for lab analysis to diagnose disease or screen for health problems.
  • Monitored health and well-being of clients and reported significant health changes.
  • Restocked supplies and cleaned equipment between patients.
  • Collected and compiled data to document performance or assess program quality.
  • Offered information, support and comfort to patient families.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Greeted, guided and offered assistance to patients and visitors.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Supported nursing staff in day-to-day operations.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.

Education

High School Diploma -

Niobrara County High School
Lusk, WY
05.1998

Timeline

Franchise Owner

The Corndog Company
04.2023 - Current

Office Assistant

Probst Electric
06.2022 - 04.2023

Life Insurance Producer

Equis Financial
10.2021 - Current

Emergency Room Technician

Niobrara Community Hospital
01.2016 - 04.2021

High School Diploma -

Niobrara County High School

Similar Profiles

CREATE PROFILE
Heather Soderberg