Heather Spencer

• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Structured compensation and benefits according to market conditions and budget demands.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.

• Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Liaised between multiple business divisions to improve communications.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Structured compensation and benefits according to market conditions and budget demands.
• Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
• Organized and led staff orientation programs and training to promote collaboration.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.

• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Developed customized training programs to enhance employee skills and boost productivity levels.
• Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
• Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Advocated for staff members, helping to identify and resolve conflicts.
• Collaborated with managers to identify and address employee relations issues.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Oversaw and managed hiring process and assisted human resources.

Handled all administrative duties needed to support a Sherwin-Williams sales district, it's wholesale and retail store operations, sales territories and district management including human resource systems administration, (job postings, HR transactions, performance appraisal processing, time and attendance, E-verify, etc.), monitoring financial/auditing reports and training data, processing expense reports, providing support to the District for special sales promotions, and ensuring that the office functions are handled in an efficient manner.