Heather Sproles
Port Allen,LA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
HEAD START/ PRE-K PARA
PORT ALLEN ELEMENTRY SCHOOL
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Key Holder Supervisor
Torrid Clothing Store
01.2024 - 08.2024
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
SUMMER CAMP DIRECTOR
WBR PARKS & REC.
05.2023 - 07.2023
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Oversaw team of counselors and support team members.
TEACHER
UMPEA
04.2010 - 07.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Education
Bachelor of Social Work -
Southeastern Louisiana University
05.2008
High School - College prep courses
Denham Springs Hight School
05.1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Active listening
- Organization and time management
- Problem resolution
Timeline
Key Holder Supervisor
Torrid Clothing Store
01.2024 - 08.2024
SUMMER CAMP DIRECTOR
WBR PARKS & REC.
05.2023 - 07.2023
HEAD START/ PRE-K PARA
PORT ALLEN ELEMENTRY SCHOOL
08.2018 - Current
TEACHER
UMPEA
04.2010 - 07.2018
High School - College prep courses
Denham Springs Hight School
Bachelor of Social Work -
Southeastern Louisiana University
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