Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Staneff

Elko

Summary

With over 7 years of experience as a supervisor, I have successfully managed and supervised both youth and adults in various settings. Throughout my career, I have excelled in bookkeeping, administration, and handling various financial aspects. My expertise extends beyond basic bookkeeping to encompass comprehensive financial reporting, as well as administrative and office tasks. Additionally, I have supervised youth in my home and at the Nevada Youth Training Center, where I played a crucial role in providing essential services in the laundry and warehouse departments. Committed to fulfilling all responsibilities diligently and ensuring timely completion of all tasks.

Overview

36
36
years of professional experience

Work History

Administrative Assistant

Nevada Youth Training Center
03.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Enhanced communication within office, establishing Monthly newsletter summarizing key updates and achievements.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Laundry Worker 2

State of Nevada/NYTC – DCFS Juvenile Justice
02.2023 - 03.2024
  • Wash and fold youth laundry and kitchen linens
  • Maintains all youth inventory
  • Purchase all the youth clothing
  • Prep clothing/bedding for all new intake youth
  • Help with youth visits and assist in the kitchen when needed
  • Providing extra duties for Homelife when also needed
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Maintained accurate records of completed tasks and processed transactions using company software systems efficiently.

Owner/Operator

Meads / Staneff Daycare
01.1997 - 01.2023
  • Provide dependable loving care for the children I watched
  • Help with learning by providing school activities
  • Build personal and strong relationships with each parent
  • Made sure the environment the children were in was safe and secure
  • Always made sure I was available even on my days off if needed
  • Provided transportation for the children if the parents were unable too

Bank Teller

Bank of America
01.1996 - 01.1997
  • Deposited and withdrew funds for clients
  • Provided great customer service for everyone that entered the bank
  • Opened new accounts
  • Had a responsibility to make sure my money drawer balanced each day
  • Took classes for the bank to progress at my job

Front Desk Supervisor

Best Western Rubys Inn
01.1989 - 01.1996
  • Check in and out the customers before and after their stay
  • Bookkeeping and reservations
  • Answered phones and transferred to each department when needed
  • Prepared the board for each individual reservation
  • Prepared the schedule for the employees
  • Responsible for the money and credit card transactions
  • Handled all other duties that may have arisen

Education

Diploma -

Panguitch High School
Panguitch, Utah
01.1990

Skills

  • Customer service

  • Data entry

  • Computer skills

  • Office administration

  • Administrative support

  • Microsoft Word

  • Time management

  • Microsoft Excel

  • File organization

  • Microsoft outlook

  • Customer and client relations

  • Computer proficiency

  • Filing

  • Customer relations

  • Clerical support

  • Critical thinking

  • Strong problem solver

  • Scheduling

  • Documentation and recordkeeping

  • Microsoft Office Suite

  • Office management

  • Professional communication

  • Database entry

  • Scheduling and calendar management

  • Dedicated team player

  • Excel spreadsheets

  • Appointment scheduling

  • Recordkeeping

  • Verbal communication

  • Data organization

  • Deadline oriented

Timeline

Administrative Assistant

Nevada Youth Training Center
03.2024 - Current

Laundry Worker 2

State of Nevada/NYTC – DCFS Juvenile Justice
02.2023 - 03.2024

Owner/Operator

Meads / Staneff Daycare
01.1997 - 01.2023

Bank Teller

Bank of America
01.1996 - 01.1997

Front Desk Supervisor

Best Western Rubys Inn
01.1989 - 01.1996

Diploma -

Panguitch High School

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Heather Staneff