Heather Stanley
Katy,TX
Summary
Adept at streamlining operations and enhancing property value, I leveraged my expertise in YARDI Voyager and exceptional organizational skills at Lincoln to significantly improve tenant satisfaction and operational efficiency. My proactive approach and ability to foster positive relationships have been pivotal in managing and maintaining multiple properties effectively.
Overview
12
12
years of professional experience
Work History
Property Manager
Lincoln
08.2024 - 12.2024
- Supervised all daily operations in accordance with the management agreement and enforced all policies set by client and company
- Reviewed and approved all invoices related to assigned facilities
- Prepared and executed vendor service contracts
- Performed periodic building and tenant visits to ensure satisfactory performance and that the tenant concerns were being addressed
- Monitored and maintained tenant and contractor certificates of insurance
- Monitored accounts receivables and respond to any delinquencies in accordance with established policies
- Monitored tenant work order system
- Delegated and handled incoming requests to engineering and/or janitorial
- Conducted monthly vacancy inspections with service provider
Property Administrator
Cushman & Wakefield
03.2024 - 08.2024
- Coded and processed invoices in Yardi P2P
- Tenant correspondence; memos, reconciliation details, rent details
- Delinquency reports
- Contract management
- Due diligence for properties that are selling
- Fire Life Safety coordination
- Vendor correspondence
Property Manager
WPW Management Corporation
10.2023 - 01.2024
- Assisted with budgets for 2024
Assistant Property Manager
Stonelake Capital Partners
09.2022 - 05.2023
- Oversaw all financial procedures including verifying renter income, processing monthly payments and executing default protocols
- Created organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
- Utility Meter Transfers upon Acquisition
- Commercial Billings to Accounting after verification and Rent Rolls to Asset Managers on a monthly basis
- Tenant Onboarding – Tenant Handbook, Banking Information, Tenant Contact Lists, Rent Schedules
- Built positive relationships with prospective and current tenants
- Tenant notifications as needed – Inspections, appraisals, repairs, etc
- Updated attachments in Yardi for all leases – COI, HVAC, Demand/Default Letters, Tenant Contacts, etc
- Ran budget comparison reports to track expenses during the year
- Reconciliation support – Entered data into my verification spreadsheet – troubleshooting strategies
- Fire system inspection tracking
- Move-in, move-out inspections
- Showing properties to prospective tenants and answering relevant questions
Property Administrator
Transwestern Real Estate Services
10.2021 - 09.2022
- Managed budgets for 3 properties
- Total square footage was 349,309
- Coded and submitted invoices in Yardi P2P for payment
- Reviewed, analyzed, and recorded adjustments and accruals to the general ledger
- Managed and maintained 3 properties’ receivables in Yardi Voyager and MRI
- Prepared and reviewed monthly rent ups and submitted to Property Manager for approval
- Created tenant billback invoices and tenant adjustments, created charge batches in MRI/Yardi and submitted batches to corporate accounting
- Monitored work order requests in Angus and IMPAK
- Prepared and distributed tenant memos
- Assigned/programed access cards or re-assign to vendors and employees
- Maintained Tenant and Vendor COI’s in OneSpace and on-site
- Updated Tenant Contact lists and preferred Vendor list
Property Administrator
MadisonMarquette
08.2018 - 10.2021
- Company Overview: (On-site CenterPoint Energy)
- Support Vice President, Assistant Property Manager, Chief Engineer, Lead Engineer, 10 Engineers, Project Manager, Interior Designer and Lease Administrator
- Managed 3 separate budgets, including Tower, Tunnel and Garage expenses
- Prepare monthly and quarterly reporting packages for properties
- Reconcile general ledger balances for assets and liabilities
- Review, analyze, and record adjustments and accruals to the general ledger
- Set up policies, procedures and internal controls to oversee monthly review of property management trust accounts
- Manage yearly credit reconciliation for all retail and office tenants from Operating Expenses
- Communicate Projected and Actual Operating expenses to tenants
- Manage tenant leases, abstracts and amendments
- Manage and track rent deferments for retail tenants during pandemic
- Working closely with the client’s legal department
- Track gross sales reports and calculate percentage rent for retail tenants
- Enter and post all cash receipts, apply payments and non-tenant payments into MRI Commercial Real Estate software
- Aged Delinquencies Reporting and tracking
- Follow up with tenants on past due balances and report back to the clients
- Distribute past due and delinquent rent letters as needed
- Ensure accuracy of tenant charges
- Track and manage vendor rebills, tenant bill backs for office and retail tenants
- Including utilities and services
- Create and send out invoices
- Enter in billing adjustments in MRI to post on statements
- Manage all Accounts Payable invoices
- Code to General Ledger, upload, approve in AvidXchange
- Track checks and communicate payment status to all vendors
- Manage expense reports and credit reconciliation for all employees
- Track and maintain numerous Permits as required from the City of Houston
- Manage and maintain Purchase Order Log for all orders and track monthly accruals
- Tracking and delegating work orders in Angus Anywhere software for tenant work orders
- Contract administration and management
- Work closely with Purchasing/Procurement to renew, extend or terminate contracts that are soon to expire
- (On-site CenterPoint Energy)
Property Administrator
Corbett Personnel
06.2016 - 11.2016
- Company Overview: (On-Site JLL)
- Provided administrative support including phone support, sending out correspondence, reports and distribution of correspondence
- Tracked file system for certificate of insurance expiration
- Tracked and maintained badges and card access log
- Accounts payable invoice processing
- (On-Site JLL)
Senior Administrative Assistant
Coastal Chemical Co.
07.2012 - 12.2014
- Managed and generated product price sheets for customers
- Including entering and maintaining reports on a monthly basis in BUS
- Revised and distributed Material Safety Data Sheets and Product Data Sheets as requested by managers
- Managed and updated company directory and emailed out on a monthly basis
- Including keeping track of relocations, terminations and new employees
- Managed and electronically filed technical file reports for all customers
- Created and sent out all seminar books as requested to customer plants and tracked attendees to send certificates of completion to
- Coordinated National Sales meeting annually and traveling
- Managed and tracked status of all the designs from the sales team
- Managed and tracked Bill of Ladings for all orders received
- Initial new hire setup and orientation and initiated termination process for contractors
- Safety training orientation process for contractors going off site
- Managed building and office service requests via-Corrigo
- Special event planning and announcements/catering for special events and meetings
- Coordinated International and Domestic travel arrangements
- Managed office supplies and budgets
- Managed pay rates for contractors through Project Watch and put the numbers into metrics
- Prepared PowerPoint status slides for supervisor meetings and other meetings
- Cost/Budget report outs on a weekly basis with metrics through Excel and PowerPoint
Education
Business Administration and Management
Kilgore College
Kilgore, TX01.2003
Skills
- Microsoft Office
- Outlook
- Teams
- OneNote
- Power Point
- Word
- Excel
- Sharepoint
- AvidXchange
- MRI
- YARDI Voyager
- Yardi P2P
- IMPAK
- Angus
- SAP
- ETS
- Adobe Acrobat Pro
Timeline
Property Manager
Lincoln
08.2024 - 12.2024
Property Administrator
Cushman & Wakefield
03.2024 - 08.2024
Property Manager
WPW Management Corporation
10.2023 - 01.2024
Assistant Property Manager
Stonelake Capital Partners
09.2022 - 05.2023
Property Administrator
Transwestern Real Estate Services
10.2021 - 09.2022
Property Administrator
MadisonMarquette
08.2018 - 10.2021
Property Administrator
Corbett Personnel
06.2016 - 11.2016
Senior Administrative Assistant
Coastal Chemical Co.
07.2012 - 12.2014
Business Administration and Management
Kilgore College
Similar Profiles
Mendy WillisMendy Willis
Senior Property Manager at LincolnSenior Property Manager at Lincoln
Diego ArellanoDiego Arellano
Technician at LincolnTechnician at Lincoln
April JohnsonApril Johnson
Bartender at LincolnBartender at Lincoln
Ashley WilsonAshley Wilson
Property Management Administrator at LincolnProperty Management Administrator at Lincoln
Miranda SoutherlandMiranda Southerland
Administrative & Event Assistant at Katy Independent School DistrictAdministrative & Event Assistant at Katy Independent School District