Heather Steinman

• Identified, secured and oversaw the distribution of the COSI grant for $296,000.00 that was dispersed throughout the community
• Collaborated with the CFO to streamline all departments’ efficiency which resulted in annual cost savings of 15%
• Influence an environment of teamwork and collaboration to ensure staff and volunteers have necessary resources to deliver programs in the community
• Worked collaboratively to oversee multiple 100-year special events
• Led $3.4 million dollar renovation of the Family Success Center from conception to launch, to include fundraising, grants, budgeting, staffing, construction management and identifying community partners
• Worked with the 211-state collaborative to secure annual funding and advocate for PPUW of $183,000.00
• Worked alongside CEO to update the 2020-2025 strategic plan
• Modified United Way’s approach, working with funding from the county and the city to create administration dollars which resulted in improved and diversified revenues and community relationships
• Leveraged the Family Success Center to support collaborative, cross-sector partnerships to address root causes and long-term systems change
• Worked to update MOU’s with the City, County and Utilities to increase funding of 211

• Responsible for day-to-day operations, including supervising all leadership staff
• Successfully created new hiring and onboarding process emphasizing staff training, satisfaction and retention
• Identify, recruit, develop and manage strategic partnerships with organizations such as: Harrison School District, Manitou School District, Head Start, Fountain Fort Carson School District, District 49, TRE, Mountain Vista Homeschool Academy and Cordera
• Identify and facilitate sponsorships and long-term partnerships across a variety of industries
• Design, develop and implement music/theater programs for school districts, community organizations and civic organizations
• Led strategic vision for internal reorganization that resulted in increased efficiencies, reduced costs and additional strategic partnerships
• Outperformed 2020 budget by $167,000.00 and increased programming revenue by $103,000.00
• Led team recognizing that Colorado Springs Conservatory (CSC) students achieve greater academic success, higher graduation rates and high acceptance rates to higher education institutions as well as increases in self-confidence, self-efficacy and self-esteem and stronger skills related to trust and collaboration as compared to their peers
• Worked with team to identify the shift in landscape to bring the social and emotional development, learning and wellbeing of children and youth into focus
• Created and oversaw Project 4A
• In partnership with El Paso County and Penrose Hospital, at-risk students are identified to participate in rigorous six-month performing arts program created to help build protective factors against suicide – results indicate an 18% increased resiliency score after completion of the program
• Received a Transforming Safety grant from The Denver Foundation, in partnership with Centennial Elementary School, to help youth develop the skills and resilience to avoid, reduce, or stop high risk behaviors that can lead to involvement with the criminal justice system
• Outcomes show that participation in programming at CSC increases protective factors and prosocial behaviors and skills, as well as builds resiliency and supports social equity and justice
• Received grant from Colorado Springs Health Foundation to create an evaluation tool specific to CSC programming to implement more in-depth assessment of the arts role in healthy social, emotional learning and development in youth, which can serve as a viable prevention and intervention option
• Data supports that participation in programs at CSC positively influences youth success and overall social and mental wellbeing
• Helped to implement early childhood curriculum to enhance focus on supporting development stages and literacy skill acquisition
• Awarded grants from Ent Credit Union, Children’s Hospital and the Burt Foundation to support further program development, expansion and training
• CSC programming is introduced to all 11 Early Head Start Classrooms, The Resource Exchange and Early Intervention program
• Worked with leadership to meet the COVID-19 crisis with fortitude and creativity, viewing it as an opportunity to expand not only its reach to a larger audience but to also develop its delivery methods further
• CSC now offers classes onsite, live online, pre-recorded through their YouTube channel and is working diligently on their mobile platform
• This has allowed increased access and flexibility for students to be successful and for families to feel a sense of normalcy and stability, along with our partners and the community
• Implemented new point of sale, communication and registration software program to serve our participants more effectively and reduce overhead costs

Responsible for multiple YMCA centers including Downtown, Southeast, HOA’s and the association teen programs

• Oversaw 12 million in assets
• Directly supervised 2 Executive Directors, 1 Senior Director and 8 Directors who supervised 200+ part-time staff
• Increased fundraising goal 60%, from $55,000 to $115,000
• Initiated new, innovative wellness program to increase reach to millennials
• Secured and managed two new grants to implement innovative youth wellness programs
• Developed, and strengthened relationships, partnerships and collaborations with local school districts, community- based organizations and local and state governmental agencies to expand and strengthen YMCA services and programs in our community

• Responsible for daily operations of a 4.2-million-dollar YMCA
• Directly supervised 8 directors who supervised 4 coordinators and 160 part-time staff, with the highest staff retention rate in the association
• Responsible for teaching 'Listen First' a conflict resolution course required for management staff for the entire association as well as CPR First Aid, Babysitting, Working with Youth 5-9, Child Abuse Prevention and Signals of Strength
• Project managed the addition of a Health Pavilion attached to the YMCA, creating a new model of healthcare focused on wellness, prevention and helping people reach and maintain optimal health
• Successfully balanced individual service line, needs and goals, creating collaboration to for greater impact of the Health Pavilion
• Oversaw new partnership with Young Life to build the first teen center (7,500 sq ft) attached to a YMCA
• Partnered with the school district to create an innovative program for 7th graders that provided free transportation and focused on increased physical fitness, resiliency, positive body image, anti-bullying and social media dangers
• Collaborated with the Pappas Foundation to create a new teen program called RAD (Real Alternative to Drinking and Drugs) to create sober activities for teens, reaching 500-1000 teens each month
• Responsible for the Board of Directors recruitment, engagement and retention
• Met or exceeded yearly fundraising campaign goal, raising an average of $100,000.00 yearly
• Increased member penetration rate 41% and had highest retention of members in the association, averaging 72%
• Successfully created partnerships with the OTC, SportsCorp, NSCA, Pride, Rush, Triple Crown, Pikes Peak Road Runners, Live Strong, Wrestle Like a Girl, Rocky Mountain Wrestling Club, multiple high school varsity programs

• Shared responsibility to build a brand-new, suburban YMCA, from construction to opening
• Supervised 6 department heads who lead 4 full time staff and 100 part-time staff within sports, wellness, membership, child watch, aquatics, day camp, Silver Sneakers
• Responsible for daily operations of a 3.8-million-dollar budget
• Created and implemented a membership sales strategy to bring in new families
• Created signature programs for sports, aquatics, wellness and child care
• Increased membership from 0 to 12,000 within the first year and increased penetration rate to 30%

• Shared responsibility in 4.5-million-dollar budget from a suburban branch with 13,000 members
• Supervise 4 department heads who directly lead 2 full time staff and 60 + part-time staff within membership, day camp, teens, nursery, aquatics, sports, dance, Active Agers
• Worked with center Board of Directors and led membership and program committees
• Led day camp department to a 90% increase in revenue from growth, serving 1400 children annually
• Increased membership units by 12% and experienced 10% revenue growth in 2006-2007
• Created a new pilot wellness program, including mentoring
• Grew Sliver Sneakers program to $60,000 yearly revenue

• Shared responsibility for a three-million-dollar budget for a suburban facility with 12,000 members
• Implemented new rate scale for diverse communities
• Supervised the development and implementation of Wellness programs
• Revamped group fitness, certified all instructors and increased the number of classes offered by 25%
• Negotiated lease agreements with fitness equipment vendors
• Created free community wide events as outreach
• Developed strong relationships with partner organizations, enhancing the value proposition for members.
• Organized and executed successful events, fostering a sense of community among members.

• Shared responsibility for a one-million-dollar budget for a diverse inner-city facility with 1700 members and a preschool program that hosted 84 children
• Implemented new rate scale for diverse communities
• Revamped group fitness, certified all instructors and increased the number of classes offered by 50%
• Created free community wide events as outreach

• Helped prepare and create 1.5-million-dollar budget for child care and a two million dollar budget for day camp for the Denver Metropolitan Association
• Supervised 8 full-time and 60 part-time staff
• Oversaw 4 before and after school programs serving 145 children, with 15% growth
• Oversaw 3 traditional day camps ages 5- 12 and three teen camps totaling 400 children weekly with 22% growth
• Oversaw and created 6 specialty camps - these were all new program initiatives; soccer, skateboarding, snowboarding, outdoor adventure, ice-skating and drama totaling 85 children served
• Licensed one day camp site and one before and after school site, implementing YMCA of the USA curriculum
• Contributed to raise support dollars for the annual campaign through community and business contacts