Summary
Overview
Work History
Education
Skills
Timeline
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Heather Stephenson

LITTLETON,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Transaction Coordinator

Redfin
02.2022 - 11.2022
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Contributed to increased sales figures by efficiently managing high volumes of real estate transactions simultaneously.
  • Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
  • Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Expedited closing times through proactive communication with agents, clients, and third-party vendors.
  • Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
  • Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
  • Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
  • Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.

Associate Agent

Redfin
05.2021 - 02.2022
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
  • Identified potential roadblocks in transactions proactively and communicated solutions to relevant parties swiftly.
  • Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
  • Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
  • Streamlined transaction processes by implementing efficient organizational strategies and time management techniques.

Advertising

News America Marketing
08.2017 - 05.2019
  • Excellent communication skills, both verbal and written.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong communication and organizational skills through working on group projects.
  • Provided professional services and support in a dynamic work environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Education

Associate of Science - Education

Metro State
Denver, CO
05.2000

Skills

  • Escrow management
  • Property Photography
  • Lease drafting
  • Customer needs determination
  • Open house preparations
  • Adaptability and Flexibility
  • Goal-oriented mindset
  • Exterior Surveying
  • Schedule Management
  • Sales Leadership
  • CMA software knowledge
  • Property Advice
  • Flexible Schedule
  • Social media proficiency
  • Stress Management

Timeline

Transaction Coordinator

Redfin
02.2022 - 11.2022

Associate Agent

Redfin
05.2021 - 02.2022

Advertising

News America Marketing
08.2017 - 05.2019

Associate of Science - Education

Metro State

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Heather Stephenson