Heather Stephenson, RN BSN
Blaine,MN
Summary
Experienced mental health registered nurse with proven clinical knowledge, interpersonal strengths and technical abilities. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Health Registered Nurse Care Coordinator
UMPhysicians
02.2022 - Current
- Coordinates care across health care continuum within M Health Mental Health and Addiction Resident Clinic
- Manage patient care for 12 physicians and nurse practitioners
- Serves as single point of contact by facilitating and coordinating transitions in care within and between care settings, providers, and services
- Assisted in development of departmental policies and procedures related to care coordination practices.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Served as liaison between patients, insurance companies, and providers to help navigate complex healthcare systems for optimal outcomes.
- Participation in care team visits as well as weekly multidisciplinary care team planning meetings.
- Tracking results and reporting status of patients during weekly care team planning meetings.
- Worked well in team setting, providing support and guidance.
Registered Nurse
Allina Health
10.2019 - 02.2022
- Assess, plan, case manage employee injuries, vaccines, job accommodations, bloodborne and disease exposure, and other workplace safety concerns
- Help with developing and implementing health and safety programs
- Trained nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Charge nurse
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Employee Occupational Health
Addiction Services Inpatient Unit
Mental Health Registered Nurse
M Health Fairview
11.2012 - 02.2022
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Bachelors of Science, Nursing -
Western Governors University
Salt Lake City, Utah07.2013
Associate of Science, Nursing -
North Hennepin Community College
Brooklyn Park, MN05.2012
Skills
- 10 years of charge nurse and precepting experience
- Implemented scheduling, training and work flows for current nurse team
- Participated in multiple nursing projects and initiatives
- Co-lead multiple care teams
- Supervisor experience in previous field
- BLS
Certification
- Licensed Registered Nurse - MN Board of Nursing
- Licensed Registered Nurse - WI Dept of Safety & Professional Services
Timeline
Mental Health Registered Nurse Care Coordinator
UMPhysicians
02.2022 - Current
Registered Nurse
Allina Health
10.2019 - 02.2022
Mental Health Registered Nurse
M Health Fairview
11.2012 - 02.2022
Bachelors of Science, Nursing -
Western Governors University
Associate of Science, Nursing -
North Hennepin Community College
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