I’ve been in customer service for over 20 years and am well versed in handling difficult and complex situations. Eager to create and promote a positive, productive, and professional culture to grow and build a team to be engaged, efficient, and successful. Years of customer service, sales, and team building will contribute to leading a successful team that will be engaged, motivated, and committed to branch goals and the overall picture of growing business revenue. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals has led to much success as a client relationship consultant and building a book of business. Skilled at helping both consumer and business customers with their accounts by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Driven banker with experience and expertise in building relationships and retaining small business customers. Successful at analyzing accounts and current packages in order to propose a solution or recommendation that will improve a clients overall financial picture. Reliable and honest professional dedicated to meeting scorecard goals by growing and leading an engaged team. Successful tenure with U.S. Bank, coming in at a CRC 2 and have since been promoted twice in the last four years leading to a current promotion to CRC 4.
Graduated from U.S. Banks Advanced Lending program.