Heather Stiller
Newport,MN
Summary
I am an effective, personable team player with the demonstrated ability to work with management to achieve expected results on routine assignments and special projects. I am a dependable employee, and am very aware of the value of producing consistency high-quality work.
I'm dedicated to assisting the team/department to reach all productivity goals. I have the proven willingness to work extra hours or shifts in order to meet the company's commitment to customer deadlines and expectations.
Overview
26
26
years of professional experience
Work History
Work Director 1 and 2-2 -2023 to Present
Wells Fargo
Shoreview, MN
01.2003 - Current
- Make weekly schedule/approve PTO
- Help out in mail room when short staffed, deliver/sort mail
- Monitor workflow/distribute work to meet deadlines and goals
- Backfill/cover for employees on PTO
- provide one on one meetings with staff and report input to supervisors
- Responsible for training new staff/new procedures
- Quality check HIPPA medical packages, maintain privacy of very sensitive medical data included on documents
- Data entry/credit card transactions
- process documents on all high speed and low speed equipment
- Low speed openers
- Scanner/encoder (rids platform)
- High speed mail opener
Client Service Representative
Wells Fargo
Shoreview, MN
01.2000 - 01.2003
- Research errors/missing payments
- Respond to emails/customers
- Help out in production when not busy
Data Entry Clerk
Wells Fargo
Shoreview, MN
01.1999 - 01.2000
- Processed documents on all high speed and low speed equipment
- low speed openers
- scanner
- Encoder
- High speed mail opener
- Compass machine
- Manually processed documents that could not be processed on equipment
- 10 key data entry (above standard keystrokes per hour)
- Processed credit card transactions
- Created correspondence to customers to communicate reasons for rejected documents
- Multi-tasked to process multiple desks in a timely manner
- Ensured all assigned deadlines were met
- Maintained the privacy of very sensitive medical data included on processed documents
- processed retail, wholesale, whole tail accounts
Education
High School Diploma -
Woodbury High School
Woodbury, MN06-1994
Skills
- Team player
- Equipment operations
- Multi-tasking
- Customer Service
- Cyber Source Familiarity
- Leadership
- Problem solving/research
- 10 Key data entry
- Microsoft Office Familiarity
References
- Vicky Mussehl (Wells Fargo Manager) 763-795-2169
- Melissa Olson (Wells Fargo Manager) 763-795-3034
- Mike perkins (Wells Fargo Manager) 763-795-3034
Timeline
Work Director 1 and 2-2 -2023 to Present
Wells Fargo
01.2003 - Current
Client Service Representative
Wells Fargo
01.2000 - 01.2003
Data Entry Clerk
Wells Fargo
01.1999 - 01.2000
High School Diploma -
Woodbury High School
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Glenda ClaytonGlenda Clayton
Veterans Claims Examiner at United States Department of Veterans AffairsVeterans Claims Examiner at United States Department of Veterans Affairs