Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
BusinessAnalyst
Heather Stohl

Heather Stohl

Sisters,OR

Summary

Resourceful Hospitality Expert known for high productivity and efficient task completion. Excel in team leadership and maintaining morale. Strong in communication, problem-solving, and adaptability, ensuring smooth operations and exceptional guest experiences. Thriving in high paced environments, previous roles demonstrate an impact in fostering client relations to retain re-occurring business, and maintaining high standards of service.

Overview

25
25
years of professional experience
3
3
Certification

Work History

Shift Lead

The Open Door
Sisters, OR
07.2019 - 06.2024
  • Facilitated opening duties and organized serving sections for floor staff
  • Prepared the bar by organizing and stocking necessary items for efficient service
  • Acting Bartender, offering exceptional customer service to a varied clientele.
  • Managed the floor, and attended to customer needs when servers required additional support (speaking to guests, resolving conflict, problem solving POS issues if/when they would arise).

Executive Administrative Assistant

Keller Williams Central Oregon
Bend, OR
07.2021 - 04.2022
  • Provided support to the executive staff, including composing correspondence, building websites, enhancing presentations, reports, social media postings, and other documents as requested.
  • Developed online databases for tracking customer contacts and sales leads.
  • Served as the company's on-call tech trainer, aiding agents in KW systems navigation, CRM setup, and compliance program instruction.

Seasonal Wholesale Employee

Sisters Coffee Company
Sisters, OR
11.2020 - 05.2021
  • Measured and packed coffee, folded/sealed packaging, and fulfilled in-house and online customer orders.
  • Ensured quality control over all aspects of production, from pre-production to post-production.
  • Maintained a clean and well-organized work space, supporting management.

Guest Services Associate

Sisters Athletic Club
Sisters, OR
01.2019 - 07.2019
  • Performed opening and closing duties to ensure smooth daily operations. Conducted regular cleanliness checks of locker rooms.
  • Greeted all guests by name, checked them into their respective classes, and responded promptly to inquiries from patrons regarding activities or services offered at the facility.
  • Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.

Education

Some College (No Degree) - Entrepreneurial Studies

Belmont University
Nashville, TN

Skills

  • 25 Years of Hospitality Experience
  • Excellent Ability to Multitask
  • Interpersonal Relations
  • Positive Attitude
  • Sales Proficiency
  • Technical Support
  • Client Service
  • Conflict Resolution
  • Team Motivation
  • POS System Operation

Affiliations

  • CrossFit
  • Swimming
  • Live Music

Certification

  • Real Estate License
  • OLCC Service Permit
  • Food Handlers Permit

References

References available upon request.

Timeline

Executive Administrative Assistant

Keller Williams Central Oregon
07.2021 - 04.2022

Seasonal Wholesale Employee

Sisters Coffee Company
11.2020 - 05.2021

Shift Lead

The Open Door
07.2019 - 06.2024

Guest Services Associate

Sisters Athletic Club
01.2019 - 07.2019

Some College (No Degree) - Entrepreneurial Studies

Belmont University

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Heather Stohl