Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Stone

Saranac,NY

Summary


Dynamic individual with hands-on experience has talent for navigating challenges. Brings strong problem-solving skills, with an excellent work ethic and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

16
16
years of professional experience

Work History

OA2 Office Assistant

D.O.C.C.S
10.2024 - Current
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.

Caregiver/PA/HHA

Concepts Of Independence
09.2017 - 04.2022
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled and coordinated medical appointments.

Manager

Stone's Smokehouse-Pardy's Meat Cutting
06.2011 - 04.2017
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Trained new employees on handling, safety and stocking procedures.

Customs/Security

USN United States Navy
03.2009 - 06.2011
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Responded quickly to incidents and assessed active situations for security concerns.

Education

No Degree - Liberal Arts

Clinton Community College
Plattsburgh, NY

Certificate - CNA/LPN

CV-TEC
Plattsburgh, NY
06.1996

High School Diploma -

Saranac High School
Saranac, NY
06-1993

Skills

  • Time management
  • Documentation and reporting
  • Inventory tracking
  • Document management
  • Delivery scheduling

  • Verbal communication
  • Data entry
  • File organization
  • Prioritizing work
  • Team bonding

Timeline

OA2 Office Assistant

D.O.C.C.S
10.2024 - Current

Caregiver/PA/HHA

Concepts Of Independence
09.2017 - 04.2022

Manager

Stone's Smokehouse-Pardy's Meat Cutting
06.2011 - 04.2017

Customs/Security

USN United States Navy
03.2009 - 06.2011

No Degree - Liberal Arts

Clinton Community College

Certificate - CNA/LPN

CV-TEC

High School Diploma -

Saranac High School