Heather Stone
Saranac,NY
Summary
Dynamic individual with hands-on experience has talent for navigating challenges. Brings strong problem-solving skills, with an excellent work ethic and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
16
16
years of professional experience
Work History
OA2 Office Assistant
D.O.C.C.S
10.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Caregiver/PA/HHA
Concepts Of Independence
09.2017 - 04.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled and coordinated medical appointments.
Manager
Stone's Smokehouse-Pardy's Meat Cutting
06.2011 - 04.2017
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Trained new employees on handling, safety and stocking procedures.
Customs/Security
USN United States Navy
03.2009 - 06.2011
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Responded quickly to incidents and assessed active situations for security concerns.
Education
No Degree - Liberal Arts
Clinton Community College
Plattsburgh, NYCertificate - CNA/LPN
CV-TEC
Plattsburgh, NY 06.1996
High School Diploma -
Saranac High School
Saranac, NY 06-1993
Skills
- Time management
- Documentation and reporting
- Inventory tracking
- Document management
- Delivery scheduling
- Verbal communication
- Data entry
- File organization
- Prioritizing work
- Team bonding
Timeline
OA2 Office Assistant
D.O.C.C.S
10.2024 - Current
Caregiver/PA/HHA
Concepts Of Independence
09.2017 - 04.2022
Manager
Stone's Smokehouse-Pardy's Meat Cutting
06.2011 - 04.2017
Customs/Security
USN United States Navy
03.2009 - 06.2011
No Degree - Liberal Arts
Clinton Community College
Certificate - CNA/LPN
CV-TEC
High School Diploma -
Saranac High School
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