Heather Storey
Tampa
Overview
21
21
years of professional experience
Work History
Housekeeping Specialist
Storeybook Cleaning Services
Tampa
05.2018 - Current
- Sanitized sinks, mirrors, toilets, and showers to uphold hygiene standards.
- Adhered to daily cleaning schedules, adapting to demand fluctuations.
- Vacuumed carpets and mopped solid surfaces using appropriate chemical solutions.
- Dusted furniture to sustain organized, professional environments.
- Assisted with event set-up and breakdown as required.
- Checked inventory for necessary supplies and compiled lists for cleaning products.
- Maintained compliance with uniform, performance, and security policies at all times.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Legal Administrative Assistant
Rechel & Associates, PA.
Tampa
08.2010 - 05.2014
- Managed high volume of phone calls, ensuring efficient appointment scheduling.
- Coordinated exhibits for court proceedings and depositions to enhance presentation.
- Performed data entry of case-specific information into software programs including Excel, Word, Access.
- Facilitated communications by transferring calls, forwarding emails, and organizing documents.
- Processed electronic and physical court filings for attorneys' practices.
- Answered inquiries and directed phone calls to appropriate personnel promptly.
- Supported attorneys in multiple practice groups with clerical and bookkeeping needs.
- Greeted clients upon their arrival at the office and provided assistance throughout their visit.
Assistant Executive Recruiter
RT Management
Tampa
01.2004 - 10.2009
- Facilitated communication between different departments within organization.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Conducted research on various topics as requested by executives or senior management personnel.
- Set up meeting and event logistics for senior management and updated calendars.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Greeted visitors warmly upon arrival at the office premises.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Education
High School Diploma -
Jefferson High School
Tampa08-1999
Skills
- Scheduling appointments
- Inventory management
- Customer service
- Data entry
- Microsoft Excel
- Communication skills
- Time management
- Attention to detail
Timeline
Housekeeping Specialist
Storeybook Cleaning Services
05.2018 - Current
Legal Administrative Assistant
Rechel & Associates, PA.
08.2010 - 05.2014
Assistant Executive Recruiter
RT Management
01.2004 - 10.2009
High School Diploma -
Jefferson High School
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