Heather Strout
Canvass America
Lisbon,ME
15
years of professional experience
Proactive Customer Service and Sales Support professional experienced in community engagement and delivering clear information in fast-paced settings. Supported team goals and handled transactions accurately through strong communication and problem-solving skills. Committed to driving team success and contributing to organizational growth with adaptability and a willingness to learn.
Work History
Political Canvasser
4 Months- Delivered clear policy messaging while adapting conversations to community concerns and objections.
- Engaged voters through door-to-door outreach using approved campaign scripts and talking points.
- Recorded supporter responses, issue priorities, and contact details in canvassing database.
- Tracked assigned turf routes and updated walk sheets for accurate field coverage.
- Maintained professional demeanor while representing campaign goals in neighborhoods and public spaces.
- Ensured compliance with all election-related regulations during canvassing operations, upholding integrity of the democratic process.
- Developed tailored approaches for engaging different demographics within the voting population, ensuring inclusivity and relevance of messaging.
Cashier/Sales Associate
1 Year 5 Months- Assisted customers with merchandise selection, fitting room needs, and store policies.
- Processed cash, card, and donation transactions accurately at point of sale.
- Restocked sales floor with donated inventory and maintained organized product displays.
- Tagged and sorted incoming merchandise to prepare for display on sales floor. incoming merchandise according to store standards.
- Communicated promotional offers and store information to improve customer service.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Quality Control Inspector and Secretary
4 Years 7 Months- Conducted incoming, in-process, and final inspections to verify product compliance with specifications and SOPs.
- Documented nonconformance findings and maintained accurate inspection records for traceability and audits.
- Coordinated corrective actions with production teams to resolve recurring quality issues.
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
Education
Medical Coding - Medical Coding
High School Diploma
Skills
Voter outreach
Community engagement
Persuasive communication
Issue awareness
Cross-cultural communication
Adaptability
Customer service
Data gathering
Daily reporting
Client engagement
Daily reporting tasks
Time management
Feedback collection
Survey administration
Voter assistance
Reliability
Goal oriented
Excellent communication
Excellent communication
Timeline
Political Canvasser
Canvass America
06.2026 - CurrentRead More
Cashier/Sales Associate
Salvation Army Thrift Store
04.2025 - 09.2026Read More
Quality Control Inspector and Secretary
Purestat Technologies
02.2012 - 09.2016Read More
Oak Hill High School
High School Diploma
Read More
Central Maine Community College
Medical Coding from Medical Coding
Read More