Microsoft Word, Windows 11
Heather Stuart
Richlands,VA
Summary
Driven CNA with a proven track record of enhancing patient satisfaction through compassionate communication and meticulous attention to safety precautions. At Self Employed Services, I excelled in delivering superior patient care, significantly reducing stress levels, and promoting independence. Skilled in both emotional support and practical patient assistance, I embody a balance of empathy and efficiency.
Overview
17
17
years of professional experience
Work History
CNA
Self Employed Services
04.2023 - 02.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced patient stress levels through effective communication and active listening skills.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Receptionist
Dr. Roy Gomez
Cedar Bluff, VA
08.2007 - 08.2009
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ08.2025
Skills
- Bathing Assistance
- Compassion and Empathy
- Patient Care
- Feeding Assistance
- Dressing assistance
- Compassionate communication
- Safety Precautions
Timeline
CNA
Self Employed Services
04.2023 - 02.2024
Receptionist
Dr. Roy Gomez
08.2007 - 08.2009
Bachelor of Science - Psychology
University of Phoenix
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Software
Languages
English
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