Summary
Overview
Work History
Education
Skills
Timeline
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Heather (Styles) Garcia

Maypearl,TX

Summary

Multitalented professional with several years in top-tier organizational support. Accomplished in aiding company leaders with key functions such as managing complex schedules, organizing projects and providing stellar administrative support to all departments. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Robust history offering office management, support staff management, training, event planning and overseeing high-level meeting preparation. Strong administrative skills including proficiency in Google Suite and CRM systems. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.

Overview

10
10
years of professional experience

Work History

Executive Assistant / Office Administrator

A Oasis
Waxahachie, TX
11.2022 - Current
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Maintained confidential records and files related to executive operations.
  • Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Assisted in developing policies and procedures pertaining to office administration matters.
  • Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
  • Conducted research on various topics as requested by executives or senior management personnel.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Developed and implemented new employee onboarding process.
  • Provided guidance to managers on disciplinary action and performance management.

Construction Administrative Assistant

A Oasis
Waxahachie, TX
01.2021 - 11.2022
  • Greeted visitors, answered telephones and provided general administrative support.
  • Assisted with the preparation of contracts, bids, change orders and other related documents.
  • Ordered materials and supplies for construction sites as needed.
  • Processed invoices and handled accounts receivable and payable tasks.
  • Provided support to Project Managers in various administrative duties.
  • Managed files of project plans, drawings, specifications and related documents.
  • Reviewed blueprints to ensure accuracy of information prior to distribution.
  • Generated daily and weekly reports to update project stakeholders.
  • Responded to customer issues to provide immediate resolution and improve retention.

Assistant Property Manager

Sunridge Management Group
Waxahachie , TX
03.2019 - 01.2021
  • Assisted property manager in leasing and marketing activities.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Prepared monthly financial reports for review by the property manager.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Initiated eviction proceedings when necessary, according to state law guidelines.
  • Processed applications received from prospective tenants verifying credit history, employment status.

Sales & Marketing Professional

Milestone Management
Fort Worth, TX
05.2014 - 03.2019
  • Greeted potential tenants and provided information about the property.
  • Maintained accurate records of prospective renters, applications and leases.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Created customer-focused messaging that resonates with target audiences.
  • Conducted market research to identify customer needs and preferences.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Developed and implemented marketing campaigns to increase product awareness.

Education

Associate of Applied Science -

Navarro College
Corsicana
05-2012

High School Diploma -

Waxahachie High School
Waxahachie
05-2009

Skills

  • Customer Service
  • Administrative Support
  • Process Improvements
  • AR/AP; QuickBooks Experience
  • Office Administration
  • Schedule Management
  • Project Management
  • Strong Problem Solver
  • Human Resources Management (HRM)
  • Payroll

Timeline

Executive Assistant / Office Administrator

A Oasis
11.2022 - Current

Construction Administrative Assistant

A Oasis
01.2021 - 11.2022

Assistant Property Manager

Sunridge Management Group
03.2019 - 01.2021

Sales & Marketing Professional

Milestone Management
05.2014 - 03.2019

Associate of Applied Science -

Navarro College

High School Diploma -

Waxahachie High School

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Heather (Styles) Garcia