Heather Swarlis
Sarver,PA
Summary
Self-motivated Forensic Scientist accomplished at working in challenging situations and coordinating with various teams. Thorough knowledge of regulations governing forensic testing, safety measurements and different chemicals. Excellent observational skills to safely use forensic testing equipment.
Overview
9
9
years of professional experience
Work History
Grocery Team Member
Giant Eagle
12.2023 - Current
- Retrieved items for customers and verified prices.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
Store Associate (Seasonal)
Spirit Halloween
09.2023 - 11.2023
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Office Manager
Sprankle’s Neighborhood Market
06.2023 - 08.2023
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
Senior Guest Advisor
GameStop
08.2022 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Seasonal Team Associate
Walmart
05.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Cashier
Dollar General
05.2018 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Giant Eagle
09.2015 - 09.2017
- Followed safety protocols to prevent accidents and injuries.
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Answered customer inquiries and provided product guidance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Education
Bachelor of Science - Forensic Science
Point Park University
Pittsburgh, PA12.2021
High School Diploma -
Knoch High School
Saxonburg, PA06.2017
Skills
- Evidence analysis
- Teamwork skills
- Laboratory Testing
- Trace evidence examination
- Fingerprint Identification
- Time Management
- Problem-solving abilities
- Multitasking
- Organizational Skills
- Attention to Detail
- Effective Communication
- Computer Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Grocery Team Member
Giant Eagle
12.2023 - Current
Store Associate (Seasonal)
Spirit Halloween
09.2023 - 11.2023
Office Manager
Sprankle’s Neighborhood Market
06.2023 - 08.2023
Senior Guest Advisor
GameStop
08.2022 - 01.2023
Seasonal Team Associate
Walmart
05.2021 - 08.2022
Cashier
Dollar General
05.2018 - 08.2020
Sales Associate
Giant Eagle
09.2015 - 09.2017
Bachelor of Science - Forensic Science
Point Park University
High School Diploma -
Knoch High School
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