Heather Swenson
Salem,UT
Summary
Accomplished ICU Assistant Nurse Manager at Utah Valley Hospital, Intermountain Healthcare, with a proven track record in staff development and quality improvement. Excell in fostering interdisciplinary collaboration and enhancing patient care quality through ethical practice and clinical leadership. Skilled in care coordination and performance improvement, significantly contributing to organizational success.
Overview
15
15
years of professional experience
Work History
ICU Assistant Nurse Manager
Utah Valley Hospital, Intermountain Healthcare
04.2021 - Current
- Assist ICU Manager in evaluating staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Assist in developing departmental goals and objectives to improve satisfactory rating with patients.
- Collaborate with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Assist in budget management, optimizing resource allocation to maximize patient care quality without compromising fiscal responsibility.
- Participate in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
- Serve as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
- Promote a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
- Improve patient safety through close monitoring of infection control practices within the department.
- Assist management of 130 nurses, 20 critical care techs and nursing activities in 36-bed ICU by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Resolve conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluate staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Maintain open lines of communication with patients'' families to ensure their needs were met and concerns addressed promptly.
- Assist Nurse Manager as needed.
CVICU Clinical Educator
Utah Valley Hospital, Intermountain Healthcare
07.2018 - 04.2021
Cardiac ICU RN/ICU Charge Nurse
Utah Valley Hospital, Intermountain Healthcare
07.2014 - 04.2021
RN/Nursing House Supervisor
Utah Valley Specialty Hospital
04.2010 - 10.2014
RN
Love Home Health And Hospice
04.2009 - 03.2010
Education
Bachelor of Science - Nursing
Weber State University
Ogden, UT04.2018
Associate of Science - Nursing
Weber State University
Ogden, UT04.2009
Associate of Science - General Studies
Utah Valley State College
Orem, UT08.1994
Skills
- Ethical Practice
- Quality Improvement
- Staff Development
- Care Coordination
- Quality Control
- Clinical Leadership
- Nursing Expertise
- Interdisciplinary Collaboration
Timeline
ICU Assistant Nurse Manager
Utah Valley Hospital, Intermountain Healthcare
04.2021 - Current
CVICU Clinical Educator
Utah Valley Hospital, Intermountain Healthcare
07.2018 - 04.2021
Cardiac ICU RN/ICU Charge Nurse
Utah Valley Hospital, Intermountain Healthcare
07.2014 - 04.2021
RN/Nursing House Supervisor
Utah Valley Specialty Hospital
04.2010 - 10.2014
RN
Love Home Health And Hospice
04.2009 - 03.2010
Bachelor of Science - Nursing
Weber State University
Associate of Science - Nursing
Weber State University
Associate of Science - General Studies
Utah Valley State College
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