Heather Tang
Covington,VA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with 6 years of experience in direct patient care on Stroke-Neuro PCU, staff supervision and unit operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
16
16
years of professional experience
Work History
Registered Nurse PCU Stroke Unit
Carilion Roanoke Memorial Hospital
Roanoke, VA
05.2016 - Current
- Observed, recorded and communicated patient conditions utilizing computerized documentation systems.
- Identified patient needs based on objective data and followed through with appropriate documentation.
- Educated patients and families about medications and treatment instructions to facilitate continuum of care.
- Collaborated with healthcare team to develop, implement and evaluate interdisciplinary plan of care.
- Conducted ongoing evaluation of patient outcomes to document success of interventions and strategies in relation to plan of care.
- Monitored cardiac and other critical vital signs to detect changes and enable intervention of life-threatening or emergency situations.
- Administered prescribed medications, changed dressings, cleaned wounds and monitored vital signs to provide high standards of patient care.
- Evaluated patient histories, complaints and current symptoms.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Cared for patients in 26-bed unit, In charge nurse role with 5 patient load of my own supporting fellow nurses in delivering outstanding treatment to patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Strengthened training and nursing knowledge by taking part in continuing education programs and stroke education workshops.
- Participated as a leader in the employee retention committee involved in organizing unit activities and team building exercises to positively impact the work environment and strengthen relationships among unit staff to improve teamwork and patient outcomes.
- Precepted incoming unit staff during and post orientation phase.
- Validated yearly competencies of unit staff and provided education opportunities when necessary.
- Advocated for and strived to protect health, safety and rights of patient.
Manager
Burger King
Covington, Virginia
07.2006 - 12.2015
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Education
Associate of Science - Nursing
Dabney S Lancaster Community College
Clifton Forge, VA06.2016
Skills
- Cardiac Rhythm Monitoring
- ACLS & BLS certified
- Infection Control Procedures
- Unit Oversight
- Healthcare Personnel Supervision
- Delegation and Motivation
- Nursing Performance Assessment
- Patient Condition Monitoring
- Patient Care Assessment
- Highly Practiced with Stroke protocol & procedures
Languages
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Registered Nurse PCU Stroke Unit
Carilion Roanoke Memorial Hospital
05.2016 - Current
Manager
Burger King
07.2006 - 12.2015
Associate of Science - Nursing
Dabney S Lancaster Community College
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