Heather Taylor
Manchester,MO
Summary
In order to cultivate a trustworthy, stimulating, and varied atmosphere for the different roles I've been called to, I am an empathetic and well-rounded worker. I provide people with whom I come into contact with greater care and understanding, along with a flexible learning approach. With my varied employment experiences, I was able to build communication skills that would help me approach and resolve unconventional problems. I serve others I come across by giving them support, direction, and consolation, while also developing a better understanding of who I am and what I anticipate from this life.
Overview
8
8
years of professional experience
Work History
Patient Care Technician, CNA
Select Medical Hospital
Saint Louis, MO
06.2023 - 06.2024
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
Patient Care Technician, CNA
Mercy Hospital Springfield
Saint Louis, Missouri
08.2022 - 06.2023
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Patient Care Technician, CNA
Saint Francis Medical Center
Cape Girardeau, MO
08.2021 - 08.2022
- Maintained accurate records of patient care, condition, progress, and concerns.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
Resident Assistant
Southeast Missouri State University
Cape Girardeau, MO
08.2020 - 05.2022
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
Patient Care Technician, CNA
Southeast Hospital
Cape Girardeau, MO
08.2018 - 08.2020
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Crew Member
Lions Choice
Saint Louis, MO
11.2017 - 08.2018
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Nursing Volunteer
Life Care Center of Florissant
Saint Louis, Missouri
08.2016 - 05.2018
- Monitored vital signs including temperature, pulse rate, respiration rate, and blood pressure.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Conducted regular rounds to check on patients' health status and comfort levels.
- Assisted nurses in providing basic patient care, such as bathing and dressing patients.
Education
Bachelor of Science - Nursing
Chamberlain University
Saint Louis, MO12-2025
Bachelor of Science - General Studies
Southeast Missouri State University
Cape Girardeau, MO05-2022
High School Diploma -
North Technical High School
Florissant, MO05-2018
Skills
- Compassionate Patient Care
- Critical Thinking and Problem Solving
- Leadership
- Teamwork and Collaboration
- Professional Bedside Manner
- Oral and Written Communication Skills
- Culturally Competent Care
- Strong Work Ethic
- Always Willing to Learn
Timeline
Patient Care Technician, CNA
Select Medical Hospital
06.2023 - 06.2024
Patient Care Technician, CNA
Mercy Hospital Springfield
08.2022 - 06.2023
Patient Care Technician, CNA
Saint Francis Medical Center
08.2021 - 08.2022
Resident Assistant
Southeast Missouri State University
08.2020 - 05.2022
Patient Care Technician, CNA
Southeast Hospital
08.2018 - 08.2020
Crew Member
Lions Choice
11.2017 - 08.2018
Nursing Volunteer
Life Care Center of Florissant
08.2016 - 05.2018
Bachelor of Science - Nursing
Chamberlain University
Bachelor of Science - General Studies
Southeast Missouri State University
High School Diploma -
North Technical High School
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