Heather Taylor
Gaston,SC
Summary
Professional with experience in leadership, administrative operations, and customer service. Skilled in managing projects, coordinating paperwork, and ensuring accuracy in documentation. Strong problem-solver with a keen eye for detail and a commitment to efficiency. Adept at working in fast-paced environments, collaborating with teams, and delivering excellent service to clients. Known for adaptability, organization, strong work wthic and the ability to handle multiple responsibilities with professionalism.
Overview
17
17
years of professional experience
Work History
Lead Title Specialist
Ritchie Bros.
Irmo
09.2021 - Current
- Lead a team in processing and managing vehicle title requests from lienholders for lien release
- Create and maintain organized spreadsheets to track and retrieve titles from the vault efficiently
- Ensure accuracy and compliance with company policies and legal requirements for title processing
- Monitor workflow, delegate tasks
- Train and mentor team members on title processing procedures and best practices
Stay at home mom/homemaker
West Columbia, USA
04.2017 - 09.2021
Package Handler (Part-Time)
UPS
West Columbia, USA
10.2007 - 04.2017
- Safely loading and unloading packages from delivery trucks and conveyor systems
- Organizing packages by destination or route using manual methods or automated scanning equipment
- Accuracy in sorting is essential to ensure that each package reaches the correct location
- Using handheld scanners or other devices to record package information
- Physically moving packages between different processing areas using proper lifting techniques and immediately reporting any hazards or equipment malfunctions
- Working in a fast-paced environment where efficiency is key
Education
High School -
Airport High School
West Columbia, SC05.2002
Some College (No Degree) - Nursing
Midlands Technical College
West Columbia, SCSkills
- Communication skills
- Time management
- Customer service
- Leadership
- Attention to detail
- Adaptability
- Good work ethic
- Teamwork
Timeline
Lead Title Specialist
Ritchie Bros.
09.2021 - Current
Stay at home mom/homemaker
04.2017 - 09.2021
Package Handler (Part-Time)
UPS
10.2007 - 04.2017
High School -
Airport High School
Some College (No Degree) - Nursing
Midlands Technical College
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