Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Tharp

Struthers,OH

Summary

Accomplished RN with a proven track record of 15+ years in the medical field enhancing patient satisfaction through empathetic support and strong clinical judgment. Expert in end-of-life care and communication skills with physicians and families, I've significantly improved care coordination and patient outcomes. Mentored new LPNs and RNs, showcasing leadership and a commitment to excellence in patient care.

Overview

4
4
years of professional experience

Work History

On-Call RN

Compassionate Care Hospice
06.2024 - 10.2024
  • Ensured safety of patients during procedures by strictly adhering to infection control protocols and guidelines.
  • Boosted patient trust through open lines of communication and advocacy for their needs and preferences.
  • Saved time for physicians by providing concise yet comprehensive reports regarding changes in patient conditions or concerns.
  • Enhanced clinical skills through ongoing professional development opportunities such as seminars, workshops, and certifications relevant to the nursing field.
  • Mentored new RNs, facilitating a smooth transition into their nursing roles while maintaining high standards of patient care.
  • Facilitated care coordination by maintaining thorough documentation and timely communication with all members of the healthcare team.

RN, Admissions

Traditions Health and Hospice
08.2023 - 04.2024
  • Provided compassionate support to patients and families during the admissions process, addressing concerns and answering questions.
  • Ensured accurate medical records through meticulous documentation of patient information, vital signs, and medications upon admission.
  • Enhanced patient satisfaction with thorough assessments and individualized care plans.
  • Educated patients about their rights, responsibilities, insurance coverage options, financial assistance programs, and additional resources available.
  • Reviewed admission trends to identify areas for improvement in overall patient experience, leading to the implementation of new policies and procedures.

RN ADON/ Case Manager

Advantage Hospice
08.2022 - 08.2023
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.

RN Case Manager

Traditions Health and Hospice
04.2022 - 07.2023
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.

RN Case Manager

Wellsprings Hospice
12.2021 - 04.2022
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient satisfaction with empathetic communication and timely updates on care progress.

RN Case Manager

Crossroads Hospice and Palliative Care
08.2020 - 03.2021
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.

Education

Associate Degree In Nursing - Nursing

Brown Mackie College
North Canton, OH
03.2016

Skills

  • Basic life support
  • Vital signs monitoring
  • End-of-life care
  • Patient care
  • Strong clinical judgment

Timeline

On-Call RN

Compassionate Care Hospice
06.2024 - 10.2024

RN, Admissions

Traditions Health and Hospice
08.2023 - 04.2024

RN ADON/ Case Manager

Advantage Hospice
08.2022 - 08.2023

RN Case Manager

Traditions Health and Hospice
04.2022 - 07.2023

RN Case Manager

Wellsprings Hospice
12.2021 - 04.2022

RN Case Manager

Crossroads Hospice and Palliative Care
08.2020 - 03.2021

Associate Degree In Nursing - Nursing

Brown Mackie College
Heather Tharp